Shenyang Legal Aid Services Quality Problem Research

at present, our country legal aid case relies mainly on the lawyers and grassroots legal service workers bear and deal with, because of professionals for dealing with the case handling lack of effective supervision measures is more extensive, handling the state, in relatively lack in under the condition of effective supervision, case quality stand or fall can only rely on case-handling specialized personnel perform the duty of legal aid self-consciousness. A case rely on the investigators self-consciousness passable control, but when all the cases are largely dependent on this self-consciousness, will make legal aid services quality out of control. Also because professional investigators self-conscious aspect in individual differences also makes the service quality of legal aid is uneven, this kind of condition inevitably will affect the healthy development of the legal aid. Based on a series of legal aid cases may influence factors of quality of service one effect is analyzed. Especially with three years shenyang legal aid center for legal aid case service quality to influence key arguments, shenyang legal aid case the service quality of the background, conditions and development further investigation and analysis. Find the legal aid institutions need the functions and powers clearly; Legal aid implementation team have not form a system; Social forces legal aid needs norm; Funds safeguard system still need to straighten out; Legal aid case acceptance side still need to expand, still need to try my best to improve difficult economic aid standards; Social groups and other nongovernmental organizations involved in legal aid further regulating and so on a series of influence the quality of service legal aid cases cause. Reported cases of shenyang legal aid influence the quality of service sentiment and to the status quo. Before Also refer to the relevant domestic and foreign legal aid cases of quality of service, reference books are put forward to improve the essence, legal aid cases should be perfect and service quality standard legal aid information system operation process; Establish legal aid case handling tracking supervision system; Pushing case review system; Improving the legal aid case quality management system, enhances the legal aid lawyer to improve the professional level of service quality of legal aid cases countermeasures. Also puts forward in the full assurance legal aid under the premise of case service quality according to the regional features of the development will earnestly legal aid funds listed in place budget, establish minimum legal aid funds safeguard system; To set up to support the legal aid poverty-stricken areas special legal aid funds; To set up legal aid foundation, strive for more social help; According to the type of PingZha undertake cases and gradually improve the lawyer handling the corresponding measures the standards of subsidies, such as advice. Through a lot of example shows fully exert legal aid organizations and individuals in improving the legal aid in case the service quality work the necessity of their respective advantages, and explains the legal professionals play as much as possible, and functional departments provide high quality professional skill services to meet the needs of the citizens legal aid to social significance. Through active exploration improve service quality of legal aid case way, improve the legal aid cases prove the quality can not only service vulnerable groups, still can focus come to pass a national judicial fairness, people-oriented, protect human rights of rule of law philosophy, utmost ground reveal the citizen rights and interests protection system, which illustrates the intention of improving service quality legal aid case is reflected the government responsibility and constructing harmonious society the demands of the era of one of the basic social value.