Research Of The Construction Of The Customs Service System In The Context Of "Two Centers" Development In Shanghai

On March 25^th, 2009, State Council passed through the《Comments about stimulation of acceleration of modern service industry and advanced manufacturing and about construction an international financial and shipping center in Shanghai》, reconfirming the important role of Shanghai in the medium-and-long-term development of China. Relating to different fields such as structure, mechanism, policy, business and different departments such as the government, market and so on, the stimulation of "two centers" construction is more challenging to the government departments.Customs is an important department of economic regulation and public service, which is responsible for the supervision and control over the imports and exports.Set up by the country as an authority of supervision and control over the imports and exports, Shanghai Customs take not only the responsibility of guarding the nation door, but the significant duty of improving the progress of shanghai economy and society and impelling the "two centers" construction. Under the new situation, Customs should function as both manager and law-executor, and servant and constructor. The principle of "Administration in strict compliance with law, guard for the nation, service for the economy, and promotion of the development" requests the Customs dealing well with the relationship between guard and service. Shanghai Customs, as one of the member of units to propelling the "two centers" construction, need to make breakthrough and innovation in many fields such as the philosophy, system, method of management.How to identify the service orientation, to play a functional role of guard and service under the new situation, to create good conditions for compelling the "two centers" construction and enhancing the international competitiveness is an important task in front of all the customs officers.The essay further elaborates the practical significance of establishment and improvement the service system of Shanghai Customs to acceleration of the "two centers" construction, based on service-oriented government theory, using the methods of emperical analysis and comparative analysis and so on, from the "two centers" construction perspective, taking the research of views on customs service systems from both at home and aboard as basic point, through the analysis of the current problems existing in the Shanghai Customs service system and the challenge and opportunity we are facing during the construction of "two centers". Besides, the essay combining the practice and enlightenment of the modernized development and revolution of the international customs, takes efforts on establishing and improving a customs service system which is harmonious and adoptable to the "two centers" construction of Shanghai.The system contains five layers: based on the logical premise of service for the "two centers" construction, to confirm the guiding ideology and basic principle of the establishment of Shanghai Customs service system; around the principle of service, to scientifically design the constructure of Customs service system; aimed at enhancing the service quality, to strengthen the building of connotation of Customs service system; relying on the advanced management technique and knowledge, to improve and innovate the standard of customs public service; targeting enhancing the service capability of customs officers, to forge a high-quality customs team.