Research On The Management Of Operation And Maintenance Of Tax Information System In Local Taxation Bureau Of Tongling

Modern information technology and the development of tax information to tax collection in the convenience business, while it also increase the tax business dependence on information technology. To protect the tax information system security, stability and efficient operation, the operation and maintenace system must be rebuilt, and the work processes must be reconstructed and reengineered. The operation and maintenance management system can provide standardized, high quality, transparent IT management and services through the construction. The integration of the operation and maintenance system of tax information construction is an important orientation of the tax information construction in the future.Tongling Municipal Local Taxation Bureau's information construction has been started in 1996. Tongling Bureau built the first large database and developed its own collection system in Anhui Province. Tongling Municipal Bureau has been chosen to do the local tax software test for several times in Anhui Local Taxation Bureau, and accomplished the experimental task successfully. After ten years of infrastructure construction, Tongling Municipal Bureau has been the tax information with a certain scale. In the process of tax information construction, Tongling Municipal Bureau continued to carry out the exploration operation and maintenance management system, from a single terminal maintenance to the cyber operation and maintenance, from the manual maintenance services to the various means of transport maintenance services. It also changed from a single floppy disk version of the antivirus software, security, antivirus software to the online version of the comprehensive monitoring, both inside and outside from the inside and outside the network to the network regardless of physical isolation. By various management systems, the operation and maintenance methods has a great development, and the system gets achievement in some aspects. Generally speaking, the overall quality of service improved operation and maintenance.Tongling Municipal Local Taxation Bureau has achieved some progress of the operation and maintenance system, but there are still some distance from the State Administration of Taxation proposed integrated system operation and maintenance of the goal of building. The paper takes reference from the study of the UK, Australia, United States, Canada and the United Arab Emirates and other foreign advanced countries of operation and maintenance system, analyzes the status quo of Tongling Municipal Local Taxation Bureau's operation and maintenance system and the current operation and maintenance on the following aspects:First of all, the concept is not clear operation and maintenance, insufficient awareness of active operation and maintenance, operation and maintenance management system to be sound, the relative lack of organization personnel; secondly, the lack of a unified service platform for operation and maintenance, operation and maintenance knowledge sharing less, information silos still widespread; thirdly, is no operation and maintenance knowledge base, lack of supervision of operation and maintenance procedures, service efficiency is not high.To further improve the integration of the operation and maintenance system and improve the quality of service operation and maintenance can be improved from the following aspects:building a unified platform for operation and maintenance; improving the operation and maintenance management system to improve operation and maintenance service quality; building a complete knowledge of the operation and maintenance library, full operation and maintenance of knowledge sharing; improving the operation and maintenance management processes; improving the quality of service operation and maintenance.