Three-dimensional System Of Logistics Performance Evaluation

Logistics performance evaluation is the core of enterprise's logistics management, which plays the vital role in ascertaining the logistics service level and promoting the customers' satisfaction. The logistics performance evaluation of manufacturing enterprise has been studied as a target. The concept of customers'dominance degree is taken the lead in proposing as a KPI. The fresh three-dimensional system consist of dominance degree, service level and logistics cost. There's an elaborate explanation on the state of eight octants. The results are got by assessing the indicators in the tridimensional system better, which subject are appropriate and balanceable. The system as an assessing tool gives a authentic interpretation of enterprise's logistics evaluation, and there is a example case in the end of the article.