The Study Of Security Solution For Hosted CRM Based On VPD

Today, it's of crucial importance for corporations to fulfill the customers' various appetites in order to win the market in the market economy. Customer-Relation-Management(CRM) have emerged as the times require. CRM focuses on customers,making the better relations between corporations and customers and more effective sales manangement. To millions of small and medium companies, however, CRM is alluring but unavailable. Typical system of CRM, composed of much complicated functions, is much expensive, hard to deploy. A new kind of CRM comes forth: Hosted CRM. Companies could logon to the online CRM application through the Internet and manage the information of their customers, only if the companies pay the hosted companies by month or year. The companies become renters, don't have to build the system by themselves, and most important, spend less. Hosted CRM is expected to be one of the best solutions for the small and medium corporations.At the same time, faith has become a problem for hosted CRM. The information of customers stored in CRM is of the most value. Leak or loss of information could result in unmeasurable expenses. All the data of renters' customers are stored in the database of hosted companies,the renters worry much more about the confidentiality. Thus, hosted companies have to fulfill the need to make data available while mediating data access at a very fine level of granularity. Then the renters could have faith in the hosted CRM, and hosted companies are able to win the market.So the author analyses the risk of serurity in hosted CRM based on model of risk assessment, and designs the blue print of the information security in hosted CRM. Confidentiality is the key to hosted CRM, which needs higher level of access control. Thus to ensure better confidentiality in hosted CRM, the author comes up with a new solution using Virtual Private Database, and clarifies the procedure of designing and...