Research On Customer Information Security Management Of Gansu Mobile

Mobile Internet times, stealing private information technology and means of changing and upgrading, the market has formed a chain of interests of personal information illegally, selling. With customer rights awareness and constantly upgrading requirements of their own privacy information protection, as the communication operators, China Mobile is facing great challenges in advancing process of customer information security work.Therefore, the research on information security management for Gansu mobile customers as the topic, focusing on security risks existing customers of Gansu mobile information security management and customer information analysis, and puts forward improving measures. This paper first introduces the background of Gansu mobile information security management and the research significance, and research content and ideas. Secondly, in this paper, the concepts related to information security management and the theory basis of the brief description, analysis and study of the existing customers of Gansu mobile information security management and customer information security management problems. Finally, the paper draws the face of Gansu mobile customer information security risks and threats through the method of risk management and analysis, and puts forward the means and measures to solve the problem.In the process of Gansu mobile customer information security management analysis and research, focus on the enterprise internal management system for design and process management is not perfect, the security control measures implementation is not in place, lack of technical support, cause or lead to customer information was leaked or the risk of abuse. By strengthening the system management and training, the establishment of4A security management system, and increase the synchronized planning, construction, synchronous operation three synchronous management and strengthening the implementation of prior, during and after the event, the three phase of the security control measures for customer information security management, to enhance the customers of Gansu mobile information security management and customer satisfaction.