Study On The Methods Of Evaluation For Business Process Reengineering Effect

Since its birth of Business Process Reengineering, it was widely favored by the business community and the scholars. So many companies have implemented Business Process Reengineering. Some enterprises have made remarkable achievements, such as Ford, Haier, Kodak company and so on. However, according to relevant data, it shows that 50%-70% of the BPR project ultimately did not achieve the intended purpose, or end in failure.Through a large number of cases failures, researchers found that improper implementation of the reengineering, the lack of a reasonable and quantifiable business process evaluation indicator system and effective reengineering evaluation ways are the series of factors leading to Business Process Reengineering failure. Based on the theory of BPR in this paper, the reengineering was implemented in enterprises, indicator system and effective reengineering evaluation ways were founded. And the reasonableness of indicator system and the scientific of evaluation ways were tested combining with real example. First of all, the background, present condition and development of BPR were introduced in enterprises at home and abroad. Then the origin, connotation and purpose of BPR were discussed and the principles, steps, methods and technology and so on were put forward in implementation of Business Process Reengineering.Secondly, in accordance with the idea of the enterprise interior value chain, taking the procurement process reengineering effect, the production process reengineering effect, the financial process reengineering effect and marketing process reengineering effect as indicators, the overall Business Process Reengineering evaluation index system was constructed. Further dividing the four indicators, the four respective evaluation indicators system was founded. And according to detailed analysis of each indicator, a solid foundation was lay for the scientific evaluation of Business Process Reengineering effect.Finally, according to improve traditional AHP in use of Interval Number and Fuzzy Evaluation in use of Average Satisfaction Level, Fuzzy Comprehensive Evaluation model of BPR was founded. And according to research the company real example, the evaluation way was confirmed to be scientific and reasonable.