Study Of Process Reengineering Of China's Commercial Banks' Personal Loan Business

The personal loan business in our country just started from the 1980s, along with the improvement of current national standard of living, residents are more inclined to accept the individual consumption loans ideas that can enhance the quality of life. Facing the enormous personal market, China's commercial banks have attached more importance to the development of retail business. Personal loan business has gradually become the main development and profit growth of China's commercial banks. The importance of personal loan business has been increasing, and individual banks have progressively focused on the efficiency of personal loan business. However, the personal loan business starts late in China. It has not formed a scientific and standard operating procedures. The problems existing in personal loan business process become the factors that will hinder the personal loan business develop efficiently. Currently, many banks are reengineering their own personal loans process and the model. They try to obtain high-speed and robust development of personal loan business through reasonable, fluent business processes. Establishing modernized, standardized and efficient personal loans process has become the key exploration of various domestic commercial banks.On the basis of the current problems of personal loans process and in the light of comparatively mature personal loan process in the United States, this paper deals with the process reengineering of China's commercial banks' personal loan business. It's expected to provide ideas and help to the commercial banks for personal loans process through this research.This paper gives an in-depth analysis and research of the personal loan business process reengineering in China's commercial banks. Firstly, it gives the realistic meaning of bank building process banking system, the relationship between business process reengineering and process bank building, and pointes out that the bank should take BPR (Business Process Reengineering) as the main line to reengineer business process, use BPI (Business Process Interaction) measures and follow the structure that designed before to gradually promote business process optimization. The restructuring is to be conducted when internal system is basically ready, forming a view that the structure adjustment should be smoothly taken. Secondly, it gives an in-depth analysis of the need for the personal loan business process reengineering. It also pointes out that personal loans BPR is client-centered, which will increase the overall efficiency of personal loans business and reduce business risks of personal loan. Thirdly, it pointes out that the Six Sigma management theory is the methodology of personal loan business process reengineering, making recommendation for personal loan business process transformation.