| As economic globalization deepens,the international service outsourcing has gradually become multinational,companies tend to lower costs and enhance the industrial chain and the core competitiveness of an important means,the international service outsourcing development momentum of rapid,large-scale.Outsourcing Services to undertake the world's major countries have taken measures to develop the country's service outsourcing industry.India,Ireland and other countries is becoming major countries of the next package,and China in the efforts to develop service outsourcing industry.However,compared with some countries,China has a certain gap.This article on the issue carried out in-depth analysis,and proposed the development of China's service outsourcing industry policy recommendations.This article is divided into six parts.The first part of the problem introduces the service outsourcing research scholars at home and abroad to carry out the analysis,the theory that the idea of outsourcing services at Coase and Williamson,transaction costs analysis of ways to outsourcing from the perspective of continuous development,an analysis of domestic and foreign scholars and raise up the important points.The second part focuses on service outsourcing for the theoretical analysis and to pave the way that service outsourcing is the business information services and business processes and other non-core business through contracts awarded to companies outside the third-party service providers,and are focused on their own core business.Talking about the definition and classification analysis of the services outsourcing,this article on service outsourcing and service FDI study the relations that exist between the two is the existence of alternative complementary relationship also can be used both with each other to promote common development.The development of service outsourcing think cause analysis to reduce costs and technological development and advances in the development of service outsourcing possible. PartⅢanalyzes the development of international service outsourcing trends and characteristics.International service outsourcing market is rapidly expanding,global service outsourcing market rapidly expanding,more than half of U.S.and European companies plan to develop service outsourcing market.Increasing participation in groups,India has become the center of service outsourcing in Asia.China's service outsourcing trend is also upward.Also add in all the developing countries to undertake service outsourcing to the ranks.Some countries have also formed a focus on service outsourcing that is more typical of the emerging city.High-tech and high value-added business to gradually improve,the market structure of outsourcing from the basic technical aspects of information technology services outsourcing(ITO) to high-level business process outsourcing(BPO),at the same time,higher value-added knowledge process outsourcing(KPO) is emerging.Core competencies to become more concerned about the outsourcing of services from the goal of non-core business operating out of the use of resources to save the core business,and will integrate the resources on the development of core business in order to enhance the core competitiveness of enterprises.The fourth part of China's service outsourcing development status and characteristics of the analysis,the rapid development of Chinese service outsourcing, but in a smaller scale.In the global service outsourcing market,the rapid development of Chinese service outsourcing,the overall scale in the world market on a relatively small share.Having a labor advantage,the human structure is not quite rational,in recent years,China's labor market gradually exposes a number of irrational factors,such as the human structure is irrational,the lack of high-end talents, especially those with professional knowledge and international concepts,as well as excel in a new type of foreign language ability of compound talents.Low-level service outsourcing,the field of small,a number of information technology and high added value areas of low-level service outsourcing is relatively low.At the same time, as opposed to the rapid development of ITO's,BPO industry has not yet fully formed. Uneven geographical distribution,the second-tier cities such as Xi'an,Wuhan, Changsha,Chengdu and so on,while in the service industry on the rapid development of outsourcing,but in general,there is still a large gap between the cities,there are still areas of uneven distribution of the development of the situation in the country.The fifth part of our country's service outsourcing industry model of a SWOT analysis of China's service outsourcing industry in the development of strengths, weaknesses,opportunities and threats,in order to formulate policy.Economic environment in our country,government policies,infrastructure,labor has obvious advantages and disadvantages is irrational,the lack of high-end technical talent, language barriers and cultural differences,small-scale enterprises,competitiveness, intellectual property protection,outsourcing enterprises with low brand awareness, lack of power of trade associations.According to the development of our country there is a lot of opportunities for outsourcing services,India Outsourcing Service is the beginning of the crisis,China's huge domestic market,emerging industry clusters initially,the success of the Beijing Olympic Games and World Expo in 2010 held just around the corner,in such circumstances China can make use of opportunities for the development of service outsourcing.However,opportunities also exist at the same time both a threat to the U.S.sub-loan crisis,global economic slowdown,the appreciation of the renminbi exchange rate risk,such as labor costs rise,the emerging forces of competition,these factors have restricted the Chinese service outsourcing industry.PartⅥfor the results of SWOT analysis on China's service outsourcing industry in the development of policy recommendations,such as policy guidance to increase and improve the laws and regulations,improve the investment environment,and should draw on the development of all countries,especially the country's leading outsourcing service experience on the development of service outsourcing in China to conduct adequate research,in view of the current state of service outsourcing industry, the development of specific services to encourage the development of the outsourcing policy.Strengthen human resources training and the introduction,cultivating service outsourcing expertise to the institutions of higher learning as a platform to carry out on-site training for university graduates,vigorously cultivate the development of suitable outsourcing service professionals and compound talents,increase the service outsourcing industry in urgent need of a new professional and career development. Layout planning,the formation of agglomeration effects and comparative advantages, agglomeration effects exert enterprises to fully realize the complementary resources, advantages of integration,to enhance the overall strength of the formation of characteristic clusters of the industrial system in order to gradually form a scale advantage and comparative advantage,and guide driven areas surrounding the development of related industries to form industrial clusters greater.Efforts to increase protection of intellectual property rights,when there are problems when there is chapter may be,there is a legal framework,setting up rapid response mechanism, making greater efforts to combat all kinds of intellectual property rights violations. Brand-building to form a brand effect,as a Chinese service outsourcing industry in the country with great potential,at the time to undertake the outsourcing services to overseas clients should set a good image of a unified brand,brand to promote the adoption of service outsourcing enterprises in China advantage and quality.Policy recommendations can be more than a change of China's service outsourcing industry in a disadvantage it in the fierce competition has grown in strength. |
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