| Known as quality management to improve enterprise efficiency and competitiveness of the best way. With the change in the concept of quality, business-quality and quality management have a new understanding and pursuit of quality control from the implementation of the launching of a comprehensive quality management and quality management system application, the effective control of the substandard goods, reducing the cost of quality to obtain economic efficiency.ISO9000 standard is an internationally recognized quality management system, which is the world of quality management theory and practice and experience, which is particularly drawing on the essence of modern total quality management in the economy and trade has been a common language of quality assurance and guidelines on a national quality management and quality certification provides a scientific basis for the cause.With the ISO9000 series of standards in different historical periods of evolution, the first edition (1987), second edition (1994) and updated third edition (2000 version) ISO9000 series of standards has been continually revised and adjusted, the latest version of the ISO9000 standards are fully reflected in today's world of quality circles of the most widely accepted and recognized by the eight principles of quality management, with the December 2001 China's accession to WTO opportunities, ISO9000 series of standards as an enterprise quality management evaluation criteria, and its evolving bound to induce corporations to constantly adjust the quality of strategies to meet the market requirements under the new situation, as long as the quality of the establishment of the correct values and pay attention to nurturing the quality of corporate culture, and development of adaptation to the new market rules and international market environment, the quality of the strategy in order to be China's enterprises by continuously improving quality management standards, to enhance their overall competitive strength, which has become the twenty-first century, long-term business survival.Dong Hua company since 1994, implementing the ISO9000 series standard edition of 94, after a more than a year to build and test run the system, first adopted in 1995, the Sino-Quality Association Quality Assurance Center certification obtained certification. Subsequent years, the company successfully passed the Dong Hua Company Quality Association in the annual monitoring audit and triennial re-evaluation of the call-up audit. In order to adapt to the global economic integration process and the international standardization of the needs of the 21st century, the International Organization for Standardization Quality Management Committee and Quality Assurance Technical Committee (ISO/TC176) on the current world-wide implementation of the ISO9000 series standard 94 editions of the significant adjustments and changes, and in December 15, 2000 formally promulgated the 2000 version of ISO9000 series standard. Dong Hua company's quality management system implemented in 2001 from 2000 version of ISO9000 family standards.Dong Hua company in recent years from the actual operation of ISO9000 results, system requirements have been in business most of the implementation, staff quality consciousness, the actual product quality, customer service capacity than in the past has been significantly improved and improve, some achieve the purpose of establishing the system. However, the company's system of operation there are numerous problems and deficiencies in the system of continuous improvement and almost no work to improve the system's operation are still many areas for improvement.In this paper, Dong Hua company through the implementation of the ISO9000 standard examples to clarify the ISO9000 standards, improve enterprise management level role. Meanwhile, Dong Hua company during the implementation of the ISO9000 standard problem proposed solutions and ideas.The paper is divided into four chapters, the beginning of the introductory remarks, a brief description of research purpose, scope and significance.The first chapter describes the implementation of ISO9000, Dong Hua company the objective environment, including the internal environment and external environment. East introduced the company's quality management system and ISO9000 system audit normative, their organization and job responsibilities are described in detail.The second chapter presents the process of Dong Hua company implement ISO9000, various problems that exist on the East the company's quality management system documents, internal audit, quality control process, management responsibilities, human resources management and management of system operation and other issues for the Analysis.Chapter III deals with the Dong Hua company implement ISO9000 quality control,a detailed analysis of its internal audit, decision-making, human resources and production process control, will be the implementation of ISO9000 as the overall improvement of internal quality management and improve the quality of service opportunities. Meanwhile, in order to make system more effective and efficient, according to its own special design of multi-targeted system, and the use of a number of management methods to achieve system improvements.Chapter IV gives the Dong Hua company to promote the implementation of ISO9000 standard countermeasures and suggestions. One is to raise awareness of enterprise-wide quality management so that enterprises in the implementation of ISO9000 standards, not only from the master of science in management theory and advanced management methods, but also to meet their requirements in order to implement effective, we must unswervingly implement, firmly establish the "beginning in education, and finally education "thinking, in the study, deepening awareness, it helps enterprises to form the sense of quality, form and consolidate the certification results. Second, full participation, in the overall quality control of the primary factor is the quality of people, we should encourage their employees to actively participate in and make them feel that access to quality improvement achievements. Third, deepen the quality management techniques, by means of information technology to improve document distribution, sign problem, making a timely and effective operation of the terminal can be an effective system to obtain the latest documentation. Fourth, establish and improve the integrated management system, this method not only satisfy the development needs of the organization, but also to reduce costs, increase organizational revenue.Through the ISO9000 quality management standards and research, encourage enterprises to continuously adjust the quality strategy to meet the market requirements under the new situation, so that enterprises continuously improve the quality management level, and enhance market competitiveness. |