Project Risk Management For Service Dispatching System

Project Risk Management is to recognize, estimate, and evaluate risk that might encounter by the project management organization. To manage the risk effectively, multi method and technique will be deployed as fundamentality.For China Mobile, Service Dispatching System is the technical infrastructure of Key Account work. It takes the risk of network deployment, engineering construction, operations and maintenance. Deploy a new product need operator pursue large-scale investment, complete test and production environment measurement. Numerous risk factors are in the process. Risk management, especially requirement risk management, is imperative.This thesis is based on the experience in the project of Service Dispatching System. During the process of project management, all the processes of risk management, such as risk tendency forecast, identification, assessment, establish the plan, tracking and control, were studied and expatiated completely at each phase of the whole life cycle to the project. The bills of risk were listed for every period, and the measurements were created for main risks. We adjusted the bills of main risks and planed went along with the state of project. At the same time, the measurements would be carried out at proper time to ensure the program be delivered successfully. The risk assessment to the project cannot be measured easily, in allusion to this characters, this thesis adopted the method of hierarchical analysis, which combines qualitative analysis and quantitative analysis. At the end of this thesis, some useful measures were summarized for the practice of software project risk management.The effort has been done in the thesis that integrates the practice processes with the systemic methods of software project risk management, in order to search a simple effective manage mode for the work in the future.