China's Appliance Service Industry Of Discussion

With the severe competition in the internal home electric appliances market, the after-service of the Chinese home-electric appliances industry (hereinafter referred to as the "CHEAI") in our country is also fully developed. However, many internal enterprises are holding their own gigantic after service systems, which cause a lot of wastes of social resources. High cost of the after service bounds the further development of the enterprises. In recent years, the companies specializing in after service come out in the market. As a result, the trend of after service separating from the products is getting obvious. Furthermore, the industrialization is the goal of the after service, In the article, the author discusses the industrialization trend of the after service in theory, puts forward the goal of the industrialization and the detail plans to implement.The thesis consists of three parts.Part Imainly illustrating the history and status of the electrical after service in our country, further analyzing its contents and specialties. Firstly, the author defines the essence of the after service, analyzes its specialties. Secondly, on the basis of analyzing the history and organizing form of the after service, the author summarizes the specialties and the problems of the after service organizing system.Part IImainly discussing the industrialization trend. In the first place, defining the meaning of the after service industry, thinking of the industrialization is the process of a new industry in essence. In the second place, analyzing the industrialization trend in theory, including the theory of strategic alliance and value chain, core competence and outsourcing, social division of labor and specialization. Last but not least, pointing out the economic benefits of the realization of the industrialization.Part IIIbringing forward the goal and practical plan of the industrialization and discussing the three problems will be confronted with in the process. At first, the author sets of forth the goal of the industrialization, which is to create mutual benefit and co-developing electrical after service systems all over the country, which dominated by the enterprises, with special service company as principal part, individual company as complementary. Then, putting forward the program based on the modern network technology. Lastly, mentioning the three problems in this process and providing the solution to resolve it.