Practice And Practice Of "Three - In - One" Service Mode For Treatment And Rehabilitation Of Cancer Patients

In recent years, the Chinese government to solve the majority of patients see a doctor difficult, expensive medical problems, has conducted a number of health care reform, but with the medical disputes incidents continue to occur, you can see the overall service quality of hospital patients still exist great dissatisfaction. At present, in the government and society’s initiative, many domestic large and medium-sized hospitals according to demand the introduction of medical social workers to help medical staff, and the establishment of medical social workers to alleviate the conflict between doctors and patients, improve the quality of hospital service. Author borrow opportunity in professional practice of Datong new health hospital design "Rainbow House" project, using the medical social work methods and skills, pilot services for cancer patients, to explore the "doctor, social worker and volunteer""three in one" service model role in hospital through the integration of hospital resources, the premise and does not increase the staffs work pressure, improve the quality of hospital service. This project mainly uses the case, social work, community groups and other basic methods, from the social work professional angles and directions, three-dimensional group cancer treatment and rehabilitation of patients to give practical help, hope "three in one" service model can improve the service quality of the hospital at the same time, meet the needs of patients, improve the doctor-patient relationship, and expect the service model is extended further in the hospital, and make a little contribution to the localization of medical social work in china.