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LZ College Offices Conflict Management Case Study

Posted on:2012-07-07Degree:MasterType:Thesis
Country:ChinaCandidate:Z SunFull Text:PDF
GTID:2217330368987941Subject:MBA
Abstract/Summary:PDF Full Text Request
Since the late 20th century to the beginning of this century, in a powerful combination of the wave, many colleges and universities have conducted a series of subject integration, Be more subject to support comprehensive university. From the development point of view, the university expanded the school's integrated scale, reduce training costs, resulting in economies of scale. However, due to the merger itself is an innovation, there is no experience to follow in the integration process is inevitable emergence of many new problems, conflicts occur frequently.The face of fierce conflicts continue to occur, the school administrators to the concept are still some very traditional, basic level, both the lack of understanding of conflict management, but also to the lack of conflict management initiative. In very serious intensification of the conflict, when the order of the school's significant impact on the case, often rush to respond. How to solve the problem of conflict, most evasive way to muddle through. May be unavoidable when using violent means to suppress, if repression is invalid, it will lead to further escalation of conflict, causing even petition events. So how to effectively manage conflict, has become an important issue facing the school management.This case study approach to take, use and learn from existing theories of the case appear in the analysis of specific issues of conflict. Paper use Pondy five-stage model of conflict, Thomas model structure and process of conflict there Mouton and Blake's two-dimensional model of conflict management and conflict management theory, analysis of the case were the reasons for conflict, development and upgrade process, The results also affect the main conflict and conflict management strategies used, summed up the case of lessons and experience. And on this basis is given for the co-located on conflict management after some suggestions. To similar institutions for co-located management benefits.
Keywords/Search Tags:conflict, co-located conflict management, five-stage model of conflict, two-dimensional model of conflict management strategies
PDF Full Text Request
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