Study On Construction Of Taxation Service System Based On Taxpayers' Satisfaction

Tax service is tax collection in recent years, the development of the modern world a new strategy, the general trend. As part of the basis of tax collection, tax service is a measure of a country's tax collection and an important indicator of the level, for improving tax compliance, reduce costs and enhance the tax levied for both the communication is of great significance. The new century, China's socialist market economic system continues to consolidate and improve the acceleration of the rule of law, strengthening of economic globalization and knowledge economy and information era has new features, new trends, with the tax authorities are required the times, continuous innovation, to optimize the service entry point, change the service ideas, norms levied behavior, improve the tax service, and on this basis to establish a new pattern of modern tax administration.To the tax authorities, the complete tax service, is to tax laws and regulations as the basis, taxpayers demand, the tax man is characterized by active service, to provide free tax services for taxpayers. In recent years, although the tax authorities at all levels of tax services for a lot of useful exploration and practice, and achieved some success, but overall, our tax services is still in the lower level and level of need with the current situation and foreign advanced tax service system still lags far behind. This paper degree of tax compliance from taxpayers, to protect the interests of taxpayers and tax staff awareness of service in a bid to learn the new public management theory and new public services, tax services, to explore the basic concepts, problems and countermeasures, to find a suitable grass-roots tax departments to enhance tax services in new ways.This conclusion is:The tax service is an important part of the tax work, the grass-roots tax department should take lessons from advanced theory and effective experience, combined with the actual unit to raise the overall taxpayer satisfaction, building a comprehensive, scientific, and sustainable tax services system.