The Protection Of Consumers’ Rights And Government Regulation

Consumer protection movement has been on for a long time, but the real let government attaches importance to rise, and the consumers’ rights and interests protection into legal terms work, originated from the United States President Kennedy in congress’s speech, the official put forward four consumer rights, namely:security rights, know the right to choose the right, and opinions were listen to rights. Our government in January1,1994promulgated for implementation of the law of the People’s Republic of China on protection of consumer rights provisions in nine of the consumer rights, including the right to know, the right of specific safety, options, fair dealing, ask for compensation power, freedom of association, right, HuoZhiQuan, respected and to supervise. Since then, the protection of consumers’ rights in the Chinese government supervision work of continuous improvement and development.With the rapid development of our economy, the society of uncertain factor increases gradually, the government in economic field strengthen macro-control, and on the basis of the public services to more social regulatory issues, about the protection of consumer rights laws, rules and regulations, introduced gradually, formed the various types of consumer group, the government from production, circulation field to strengthen the protection of consumers’rights and the supervision work. Inner Mongolia autonomous region government and the implementation of the Inner Mongolia autonomous region, cloth of the People’s Republic of China on the protection of consumers’rights way, regulations, consumer complaints way, operator obligations and consumer rights, etc. In huhhot is open to all types of rights hotline, industrial and commercial bureau, pledges inspect bureau, huhhot food and drug administration, according to their respective functions such as council range, take all kinds of measures to protect consumers’legal rights and interests. However, there is still the government regulatory failure, legal terms is not perfect, houses, cars and other consumer complaints existence ", the difficult to identify the burden, the difficult to claim difficult "three difficulties in authorship problem, utilities field such as monopoly difficult problem, need to change government regulatory model, innovation consumer protection, perfecting the consumer protection laws, regulations, the reform of the existing arbitration and litigation system, and in industrial and commercial bureau to carry out the" five into "change" six into "activities, and judicial bureau joint built" two standing "convenient consumer complaint. In addition, must do the processing work group complaint case, prevent group petitions events, maintain social stability, protecting consumers’legal rights and interests.