Tourism Consumers’ Rights And Interests Protection Research In China

In our country, tourism is a sunrise industry, it is accompanied by the boom of the national economy and the rapid development, the tourism industry as a pillar industry of our country, has become an important contribution to the force of our country’s economic development. During the period of "twelfth five-year", china proposed" in accordance with the law in accordance with the law, vigorously develop the tourism industry"2013《The tourism law of the People’s Republic of China)) issue, it has further improved China’s tourism law system, for tourism activities to provide the related tourism subject in Chinese code of conduct. However, the current our country tourism consumers by infringement problems still frequent, therefore, the author from this Angle to strengthen government supervision launches the discussion on this issue, this paper will be divided into five parts, about twenty-five thousand words.Foreword part sums up the paper selected topic background and research significance. Text the first part, first of all, defining the connotation of tourism consumer rights and interests, this paper discusses the tourism consumers’rights and interests of content and particularity, and then combined with the case to list our country tourism consumers in the current tourism activities is the major form of infringement. The second part is the analysis of the causes, mainly through to our country tourism related subjects, as well as the current tourism management system in the legislative, regulatory and dispute of judicial relief problems such as imperfect to analyze our country tourism consumers’rights and interests the main cause of vulnerable. The third part is to strengthen the government’s regulation of tourism operators to protecting our consumers’legal rights and interests of tourism, first of all, to perfect our country’s legislative tourism laws and regulations; Secondly from tourism administrative departments to perfect the regulation of tourism operators; The last is to perfect legal system of tourism disputes, and strengthening industry self-discipline, nongovernmental organizations so as to protect the legitimate rights and interests of consumers.