Studies On Protection Law Of China’s Network Consumers’ Rights And Interests

The new "Protection law of consumer rights and interests " was passed on October 25, 2013, on the twelfth session of the standing committee on the fifth meeting of the National People’s Congress. The passing of this law was carried out on March 15, 2014. The content of this modified law is broad, the Protection of Consumers` Rights is more obvious than it was in the past. These new laws put more focus on the responsibility of network online shopping platforms, intensifies consumer fraud compensation, puts a greater focus on public interest litigation and other hot issues regarding consumer rights and interests protection. These specific provisions help to target the every problems encountered by consumers as well as bringing them greater benefits. When the consumers` own legitimate rights and interests are violated, they can use this powerful weapon to protect their own legitimate rights and interests.As the rapid development of information and network technology progresses, online shopping gradually pushes itself into public life, as a popular way of spending money, this is a novel online trading business transaction type which fundamentally has replaced the traditional face-to-face transactions. Consumers enjoy the convenience of online shopping, meanwhile they face more unfavorable factors than the traditional consumers did. The protection law of online consumer rights and interests is facing new challenges. A lot of laws and regulations in our country are to the problem of how to protect consumer rights in the network environment is involved, such as "Consumer rights and interests protects a law", "contract law", "general principles of the civil law", "product quality standard", etc.. But its content is too scattered, has more problems and difficulties on operation. It is difficult to meet the need the urgent demand of protection of consumer rights and interests along with the rapid development of e-commerce. So it is necessary for the law system to amend and reconstruct. In this paper, I analyze the present situation and the value the uniqueness of consumers’ rights and interests and the protection of consumers’ rights and interests under the network environment and define the relevant concepts. Also mainly introduces the characteristic of online consumption, analyzes the reason and the influence of the online consumption patterns. And I analyze and display various phenomena that related to consumers’ rights and interests. For instance, how to guarantee the consumers’ right to know, right of keep privacy, claims as well as fair trade security and online fraud. Focusing on exploring the existing problems in Chinese online consumers’ rights, to solve the domestic legal issues facing network consumer rights protection work to provide the reference; Finally according to the formation of network consumers’ rights and interests protection system, the improvement of the corresponding advice is given, push the corresponding legislative work to keep pace with the age, for the perfection of relevant laws and regulations in China to lay the theoretical foundation.