Study Model Of Mobile Operator’s Process Management

The business of mobile operators has bid farewell to the competitive landscapeof the traditional single individual customers business, followed by the arrival of newpeople hundreds of millions of customers unlimited reverie era of full-serviceoperation. Traditional voice, data, value-added services will not be far away from thepublic’s attention, but its influence will not be, as usual, dressed, and other emergingbusinesses eager to come before us, such as the Internet business, streaming media,broadband access, information technology. Such a high degree of uncertainty of thefuture is bound to be placed in the mobile operators have an operation andmanagement capabilities of the College Entrance Examination. Why mobile operatorshave to face this unprecedented challenges? Process management, will become apowerful weapon for mobile operators to gain a competitive advantage。Processmanagement will be the mobile operators in the hands of the ruler, and allowed tolook at itself with a full-service operation in the end how far. Process managementwill be in the pocket of the mobile operators that map them to keep away theefficiency is not high quagmire. Process management is a mobile communicationsoperator in the expedition luggage microscope allowed to rely on their own strength toblock the loopholes in the operation and management. Process management will bethe mentor of the mobile operators, allowed a clear positioning from meticulousmanagement direction to the lean management。Inner Mongolia mobile’s process management in the context of full-serviceoperation for a topic, try to explore the process management is an irreplaceable role inthe mobile operators respond to the entire business operations. Through the gapbetween process management, system assessment of mobile operators the status quoand the entire business operations in order to find the full path and methods toenhance their competitiveness.This article is divided into four parts：The first part focuses on why processmanagement is the management tools for mobile operators to address the entirebusiness operations competitive first choice；the second part，about the use of processmanagement perspective dialysis mobile operators in the business operationsmanagement process；the third part of the general idea about the design processmanagement for mobile operators, listed in five major initiatives (management integration, content standardization, optimization of normalization, the support teamof professional)，which systematically and comprehensively enhance the competitionability of its contention；about to achieve results through the efforts of five majorinitiatives in process management, highlighting the importance of processmanagement in the competition in the mobile communications operators.Process management, mobile operators come from for your work and life。Welcome tour of the full-service operation’s whole business process managementexperience of mobile operators.