Study On Risk Management For Project Of Building Of Business Supporting System For Concentrated Group Clients Of China Unicom

Along with the increasing intensification of completion in the domestic telecommunication market, the scramble of the operators for communication customers becomes fierce day by day. The group clients are the important component among the communication customers, and they constitute one of the main battlefields in the full-service competition of telecommunication, and are the focal target of contest of the three domestic operators. The successful development of business of group clients is not only the powerful weapon for developing the quality clients, but also the important stronghold for maintaining the customer groups, so only by successfully developing a great number of group clients and successfully maintaining these clients, can it guarantee the stable increase of business income, and stably expand the market share. The China Unicom is the operator that covers most completely the domestic communication services in all fields from mobile phone service to fixed phone service, the business of group clients is one of the focuses of China Unicom in market breakthrough and creation of competitive advantage, and the leadership of company has attached high importance to the development of business of group clients. For better supporting the business development of group clients, the building of business supporting system for concentrated group clients has been put on the agenda.In combination of the study and accumulation of the knowledge of project risk control, and by making use of the study methods and instruments of relative risk control, this text makes the identification and analysis of the risks in the project of building of business supporting system for concentrated group clients of China Unicom, and reduces the risks during project implementation through risk control and management according to the pertinent project characteristics in the building of this system project.Through the study of the case of project building of business supporting system for concentrated group clients of China Unicom, this text proposes the possible risk identification, evaluation and coping strategy during implementation of similar projects, and through the effective control of risks during project implementation, reduces the possible harm to project brought about by the project risks. It provides the experience sharing and reference in the aspect of risk control and management for the building of similar systems...