The Study On Optimization Of Tax Service Under Informationization Background

Informatization has brought revolutionary change to the content, scope, method and other aspects of taxpaying service. How to use information technology to effetely improve the quality of taxpaying service; how to make information technology construct a safe, simple, efficient, scientific, modernized taxpaying service system; how to utilize information technology for broader taxpaying service field as well improved quality and efficiency of taxpaying. All this above have became a prominent important task for the tax department.This study first elaborates the basic theories of tax service. From the theoretical and practical viewpoints, it points out the current situation of tax service and its problems under the present informationization background and then it proposes a tax service system with the aid of information technologies. This study consists of six sections, including the sections of introduction and conclusion.In the section of introduction, it briefly elaborates the background, objective and scope of this study. The related oversea and domestic researches are introduced and summarized. In addition, the investigation methods, ideas and contents are also introduced.In the first section, the theoretical system of tax service is elaborated. The definition, characteristics and scope of tax service is generalized. In the meantime, the foundation of tax service is elaborated from the viewpoints of theories and laws separately.In the second section, this study analyzes the current situation of domestic tax service under the background of informationization. It reviews the development of domestic tax service and confirms the achievements of tax service informationization. However, the problems of the current tax service system are also pointed out.In the third section, it compares the domestic tax service with that of oversea. Based on the oversea experiences, some fields are proposed to be improved for the current tax service.The fourth section is the key part of this study. Through the analysis of the previous three sections, it proposes the idea and a new tax service system under the background of informationization. A tax service platform without the region and time barrels for both tax administration department and tax payers are proposed. It is a new tax service system, which consists of physical tax service hall, internet tax service and supplementary tax service systems. The scope and administrative sequences of each system are designed. Finally, the additional procedures are analyzed to fulfill the new tax service system under the background of informationization, which is essential to guarantee the success of new tax service system.The final section is the conclusion of this study.