Research On The Improvement Of Business Supporting Management System Of Jilin Mobile

With the arrival of3G era, the competition between the major telecom operatorscame to be fierce increasingly. The major telecom operators hope that not onlydevelop their original advantage, but also improve their own shortcomings anddeficiencies, in the new era of enterprise competition, and keep up with thecompetition superiority. In the case of mobile communications market becomessaturated, there is no longer realistic, continue to vigorously develop marketingbusiness, and vigorously develop the user. The major telecom operators have changedthe enterprise development directions, from the front office business development tothe background support business development. And the business support managementsystem, as an important part of business development and operational management ofmajor telecom operators, has distinctive features. The quality of business supportmanagement system which impacts on the business development of the mobilecommunications market and the development of the user directly. It’s the key of theenterprises to maintain the development healthy and stably.The business support management system, as an important way of Jilin mobilebackground operation support, has been constructed for many years. It has formed arelatively complete system construction, a fully functional business support networksystem, and a series of business processes management practices. The businesssupport network system uses two architectures, and integrates three computerapplication systems, and uses the most sophisticated computer applicationstechnology and hardware support system. It realized to support marketing, business processing, information security, operations analysis. And on the process management,it has formed a standardized management processes and management practices, andachieved the management of the day-to-day maintenance, business development,quality control. But for a long, some of the shortcomings and deficiencies in the JilinMobile business support management system have not been effectively resolved. Forexample, the programming language gets behind, the billing system has been old,business management processes is lack, too much business management processprovisions, business processes is not clear, business processes is cumbersome and soon. Thus, the Jilin mobile service support management system should improve in thefield of computer application technology and process management. Specially, on theprocess management, if the management is not very well, it could impact on theconstruction and development of business support management system, also impacton the Jilin mobile business. So, in order to better maintain the competitive advantageof the Jilin Mobile, and enhance the core competitiveness of enterprises, research onthe Improvement of business supporting management system of Jilin Mobileimminently.This paper analyses and research on the business support management system ofJilin mobile, using the theory and technology of computer application technology,project management, process management, human resources management. Find outthe shortcomings and deficiencies in the construction of the current business supportmanagement system, make sure the problems, and make some strategy of improveand optimize on business support management system. On the application oftechnology improvements, we should not only focus on the development of coretechnology, but also combined with the use of the strategy of diversified technology.On the business process management, use business process integration and businessprocess parallel. So it could improve work efficiency. Then with human resourcesstrategy, to improve and optimize business processes. We also propose some appropriate safeguards.In short, the improvement of the business support management system hasfar-reaching significance to the development of the enterprise. The improvement ofthe management system of business support must be better to support Jilin mobilefuture business development and user development, and play a great role inpromoting the development of Jilin Mobile.