The Research On Aftersales Product Supplier Quality Management In General Motors Corporation

The purpose of this article is to study supplier quality management in supplier chain environment, take General Motors aftersales product as object, start from basics of quality management, expatiate on actual supplier quality management processes how General Motors Aftermarket Product Center prepares for supplier selection, determine criteria of potential supplier assessment, and implement assessment on site so as to adapt General Motors aftersales product supplier quality management.First of all, the article will introduce background of the research of topic, figure out automatic industry basic situation, introduce current supplier quality management status in worldwide, and discuss processes of General Motors Aftermarket Product Center, emphasize supplier chain management is key factor of corporation to win competition, and supplier quality management is basics of supplier chain system.Secondary, the article will share how supplier quality management has been developed, what’re main contents of supplier quality management, and popular implementation processes in auto makers.After that, the article will come into main topic, share information of automatic industry background, introduce General Motors and its organization of Aftermarket Product Center, do deep dive analysis for its supplier quality management system, and try to find out problem.Finally, the article will aim at the problems in potential supplier assessment criteria, production part approval process and supplier performance management, take corrective actions to improve aftersales supplier quality management system accordingly.