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The Effort Of Emotional Intelligence, Organizational Justice On Job Performance

Posted on:2014-01-13Degree:MasterType:Thesis
Country:ChinaCandidate:L N FengFull Text:PDF
GTID:2249330395993269Subject:Labor economics
Abstract/Summary:PDF Full Text Request
Performance improvement has been the goal of enterprise. Scholars at home and abroadhad been committed to looking for new perspectives and new methods of improving workperformance. Emotional intelligence directly affect individual’s perception and processing, inturn, affects the individual’s attitude and behavior. Harmonious and fair working environmentcan improve the staff’s sense of belonging, and their value, met the high level of psychologicalneeds, try to improve work performance. Therefore, the research on the influence ofemotional intelligence and organizational justice on job performance has theoretical value andpractical significance.This study takes emotional intelligence as the core to discuss the effect of the enterprisestaff’s emotional intelligence and organizational justice to individual performance, andanalyzed the mediating role of self-esteem in it. Based on carding, summary and review of theexisting research of emotional intelligence and organizational justice to put forward theconcept model and related assumptions. The research used the questionnaire way to collectsample and use SPSS18.0statistical software for descriptive statistic, correlation analysis andregression analysis on emotional intelligence, organizational justice, organization self-esteemand job performance.Through empirical analysis, to draw the following conclusions:1. Emotional intelligence,organizational justice has prediction effect on organization self-esteem, and the prediction ofemotional intelligence is more important.2.Dimensions of emotional intelligence andorganizational justice has significant influences on organizational self-esteem. The resultsshow that emotional self-application, procedural justice, others emotional evaluation,distributive justice has good prediction effect on organizational self-esteem. The effect ofemotional self-adjustment, emotional self-evaluation and interactive justice was notsignificant.3.Emotional intelligence, organizational justice, organizational self-esteem havethe significant influence to job performance and its two dimensions (task performance andrelationship performance).The effect as follows: organization self-esteem, organizationaljustice, emotional intelligence4.Dimensions of Emotional intelligence, organizational justice,organizational self-esteem have the significant influence to job performance overall and two dimensions (task performance and relationship performance).The results of the study showthat: the prediction effect from more significant to less was as follows: organizationself-esteem, emotional self-evaluation, interactive justice, emotional self-application. Theprediction effect on task performance was as follows: organization self-esteem, emotionalself-utilization, procedural justice, emotional self-evaluation. The prediction effect onrelationship performance was as follows: organization self-esteem, emotional self-evaluation,interactive justice.5.Organization self-esteem has mediating effect in emotional intelligenceand job performance, organizational justice and job performance. Under the action of theorganization self-esteem, the influence of emotional intelligence, organizational justice to jobperformance have weakened.Therefore, managers should pay attention to emotional intelligence assessment andtraining, improve their own emotional evaluation, emotional evaluation, emotional control,and emotions to others using ability, change the influence of the negative emotion. Distinctionbetween different types of employee should be more care for low emotional intelligence.Enterprises should also strengthen communication with staff, to understand the needs of theemployees, provide appropriate guidance and training for employees, give employees a strongself-esteem. Establish scientific performance appraisal system and salary distribution systemcan improve the fairness of allocation; enhance staff’s procedural justice and interactivejustice. Organization self-esteem have significant effects on job performance, so enterprisesshould enhance the overall reputation of the organization, to participate in social publicwelfare activities, improve the social responsibility of enterprises, employees can get therespect,fully realize its own value, improve the work performance.
Keywords/Search Tags:Emotional intelligence, Organizational justice, Organizational self-esteem, Job performance
PDF Full Text Request
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