The Effect About Positive And Negative Emotion,Emotional Intelligence To Emotional Labor Strategies For Medical Students

With the level of economic development, the demand for high-quality servicesincreasing; Some patient relationship strained phenomenon also reflects the quality ofmedical technology is no longer a measure of a patients health care workers are good onlystandard.Health care work is typical of emotional labor sector, the use of emotional laborstrategies in their complex work environment important role played by medical students isthe most important part of the future of health care workers, the use and influence ofmedical students emotional labor strategy factor of great significance. Medical students isthe most important part of the future of health care workers and medical students in thisstudy selected as the research object, emotional state, emotional intelligence and emotionallabor strategies into the framework of a study to explore the relationship between thethree.The results of this study show that:(1) medical students by gender and whether theonly child of these two demographic variables in emotional intelligence levels showed nostatistically significant;(2) the level of emotional intelligence and emotional laborstrategies to use emotional intelligence levels affect the use of emotional labor strategies;(3) the level of emotional intelligence and emotional state of the use of emotional laborstrategies interact, and significant interaction; different emotional states of deep strategyplays a significant influence on the surface plays a strategic impact not significant;(4) thelevel of emotional intelligence and emotional state of play using different strategies toinfluence significantly the deep emotional labor, on the surface plays a strategic impact isnot significant.(5) In the case of positive emotional state, high levels of emotionalintelligence tend to use medical students were tested to play deep emotional labor strategy,a lower level of emotional intelligence tend to use medical students were tested surface-playing strategy. Under negative emotions high levels of emotional intelligence tend touse medical students were tested strategies play deep emotional labor and low levels of emotional intelligence tend to use medical students were tested surface-playing strategy.The findings also have some application and reference value, indicating that medicalstudents to become an outstanding health care workers not only to master professionalskills but also pay attention to their emotional regulation and emotional control, andattention to improve their level of emotional intelligence, the use of mood labor deep playstrategy; other medical institutions in the selection of personnel could be consideredcandidates study in this regard, to understand the candidate’s emotional labor dominantstrategy, select those candidates admitted to the deep play-oriented strategy.