Research On The Practice Of Applying ISO9001Quality Management System InShijiazhuang University Of Economics

Chinese education after more than ten years of enrollment,which China has entered thestage of higher education popularization, avoid because of quantity expansion and lead to adecline in the quality of education, while the school was busy for a series of problems broughtby the expansion of time trying to deal with China, after expansion of the era hasquietly.Higher education in Hebei Province, is facing the same problem, the school from theoriginal seller’s market to a buyer’s market changes, schools for students of the fierce battlebegan, and part of the school enrollment difficulties exist, facing the school closed difficultschool, competition among more and more intense.The school is faced with various crises,such as financial resources, and the quality of education crisis. Perhaps for Chinese education,opportunity, may also be a challenge.How to resolve the challenges brought by the expansion,after the enlarged enrollment after seizing the opportunity, this is a new topic facing theschool.How to seize the opportunity in the competition, get rid of the thinking formulary, inadversity, one the last new step?To seek a more scientific, more efficient educationalmanagement system, perhaps the school education quality, in the fierce competition,strengthen a strategic move of their own core competitiveness.The ISO9000quality management system standards(hereinafter referred to as ISO9000)is the international organization for Standardization (ISO) developed on the basis ofsummarizing the advanced quality management experience the world about the qualitymanagement of the series of international standards.The1987release of the ISO9000standardis mainly applied to manufacturing industry, after3revisions, the current standard of2008edition ISO9000already can be applied in all kinds of social organization.In recent years,many schools at home and abroad have the ISO9000quality management standard isintroduced into education, as education to improve the quality of teaching, the effective wayto improve the quality management level of education.Firstly，analyses the present situation of research on quality management system inrecent years, expounds the significance of the research, the research content， ideas andinnovation； secondly explains the core concepts, provides a theoretical basis for theintroduction of ISO9001quality management system.Then, using the literature method, casestudy method and interview method, the actual situation the introduction of ISO9000qualitymanagement system according to the Shijiazhuang University Of Economics, frompreparation, introducing quality management system establishment and implementation stages, analyzed and explained in detail.Study on the process and measures in the service, teachingmanagement of student management service, research and development managementservices， logistics management services.Through the good operation of the qualitymanagement system，the achievements are:clear responsibilities, straighten out the work flow,improve work efficiency;the supervision and inspection of a combination of internal andexternal education service improvement mechanism;update the working concept, enhanceservice awareness,improve customer satisfaction.Finally, encountered around ShijiazhuangUniversity Of Economics introduced quality management system in the process of confusion,from the quality policy,quality management system and the existing management systemintegration,participation and effective implementation of the quality management system ofmonitoring and measurement, and puts forward some corresponding measures and putforward some inspiration, lay the foundation for good operation system,has referencesignificance to the study of educational field, the introduction of ISO9001qualitymanagement system.According to the Shijiazhuang University Of Economics, the introduction of ISO9001quality management system background, condition and foundation,emphatically studies in therun-up to the need to determine the principles and objectives of the overall organization,determination of preparation, conduct propaganda mobilization and formulate implementationplans and programs;training, in the establishment stage to identify, on the process of themanagement status of diagnosis and system planning;in the phase of the operation to releasemanagement system documentation,system commissioning, to oversee the process inspectionand coordination,internal audit and management review, make full use of the dataanalysis,continuous improvement management system.Special emphasis on quality policy tomeet the mission of the school;quality management system should be with the existing schooleducation management system of organic integration;try to avoid "two skin" phenomenon inthe course of operation of quality management system;we should mobilize the enthusiasm offull participation in the operation processes of the quality management system;In order toeffectively carry out the processes of the quality management system monitoring andmeasurement;we should improve the effectiveness of the internal audit and managementreview.Hope to provide reference for other similar schools to introduce ISOO9001qualitymanagement system, strengthening the education service function for colleges anduniversities, the establishment of educational services control norms,standardization,standardization management of education service, provides a way to improve the education level of service.