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Study On The Construction Of ISO9000Quality Management System To The Management Of University Scientific Research Project

Posted on:2015-06-08Degree:MasterType:Thesis
Country:ChinaCandidate:Z H YuanFull Text:PDF
GTID:2297330431967647Subject:Social Medicine and Health Management
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University is the core department of science and technology human resources training, it is also the important base for knowledge innovation and scientific research, science and technology activities in universities which are around the center of scientific research project. play an important role in Chinese scientific and technological activities. scientific research, one of the most basic research:unit has a specific target design and implementation plan and measures, is to solve a problem and proposed the idea of science and technology and its basis. Scientific research has become a recognized yardstick to measure the level of scientific, the level of it has become an important index of the universities comprehensive strength. It not only represents the competitiveness in science and technology, but more directly concern the survival and development of university.The job of scientific research management in university which is based on the rule of the scientific development, is to regulate each link in the process of research, to consciously adjust the University Science and technology system and external relationship, provide service for the research personnel, is also to organize and coordinate scientific research team, to continuously improve the research level and achievement level. After a lot of data verification, we found that most of the university management problems mainly include the uneven quality of manager, unreasonable structure, lack complex management team of management and of professional technology; The backward management idea; mechanization management of scientific research personnel; Limited to the management of affairs on the scientific research; low social benefit; ignore the research staffs initiative and creativity; The lack of assessment of technology market, technology market research specific conversion plan, resulting in massive disconnect between the university scientific research management and the technology markets; the segment of application, approval, identified and other segment are lack of openness, fairness, justice, standardization management and inspection supervision mechanism; low level of information, lacking of scientific research information management platform.International Organization for Standardization formed the ISO9000standard in order to improve the organization’s ability of market competition to adapt to the development of international trade, which has become widely accepted as global quality management system certification standards. Around the world, there are176countries and nearly900thousand institutions implementing the ISO9000standard quality management system. Currently, many universities are introducing ISO9000standard in party-building, education, logistics, finance, infrastructure and other aspects, drawing on its standardized management idea and method to enhance the level of management.Based on the introduction of ISO9000standard, combined with the specific content and characteristics of scientific research management work in university, according to the ISO9000standard requirements and principles, the study aim to establish standardized, regulated, programmed quality management system achieving the goals of reducing the cost of scientific research management, improving the efficiency of scientific research management, and then Promoting the scientific research development, improving the comprehensive quality of personnel, the level of scientific research and research achievements, increasing social benefit.The purpose and significanceThis study is based on the interpretation of the theory related to the ISO9000standard, combined with the actual situation of university scientific research project, introducing the management idea and principle of ISO9000standard in scientific research management system in university aim to improve the comprehensive quality of scientific research management, transform the ideas of management, establish university scientific research quality management system which was oriented by technology market and social benefit, connected with rational, regulated, standardized management system, to avoid the quality ring all caused unqualified or not satisfied effect, increase the efficiency and effectiveness of research projects, consummate the procedure of application, examination, approval, achievement transformation, providing quality management services for the vast number of research personnel in university of science and technology development.Research methodsThis research mainly adopts literature research, comparative research method, expert interview method, PDCA method, Delphi method to carry out the research work. By means of literature review、comprehending and in-depth understanding of ISO9000quality management system basic terms, the core content and the concept, combined with the contents and characteristics of science and technology, the study screen roughly its corresponding relationship, in accordance with the requirements of ISO9000standards and principles to define and redefine on the intension and extension of the indicators of science and technology management in university which have been screened. It lays a theoretical foundation for the construction of scientific research management and quality service system. We choose a few universities in the current scientific research management system, and investigate research workers, managers on the existing problems by the means of questionnaire, according to the screened indicators and requirements and principles of ISO9000quality management system, analysis of the problems influencing scientific research quality, preliminary construct standardized workflow management and quality evaluated supervision system from application to acceptance and achievements transformation. Prepare and carry out expert interviews, design questionnaires for the initial System and quality improvement programs, and make2-3rounds of expert consultation. According to the expert opinion and the actual operation situation, modify the scientific research quality management related documents or procedures, construction of quality improvement which must be further demonstrated by convening experts in related fields. After Promoting the management system, organizing manager and scientific research workers learning and special training, we could implement in full swing. After the improvement and implementation of the quality, theories and system of this study would be further supplied and amended through regularly expert questionnaire and Analysis of management benefit index quantification to consummate the management systemResearch contentBased On the special nature of management of university scientific research project, according to the various indicators and definition relates to ISO9000standard, the study analyzes the correspondence between them one by one, in accordance with the requirements of ISO9000standards and principles to define and redefine on the intension and extension of the indicators of science and technology management in university. Analyze the necessity and feasibility of introducing ISO9000standard quality management system into management of university research project from multiple angles. According to the specific working process of scientific research project, focusing on the section of application, the mid-term examination, acceptance, achievement transformation, we establishes a set of standardized management handbook, management methods, assessment criteria which is feasible in university. While implementing and promoting the manual work, management regulations, evaluation index, Combined with the actual operation situation of university scientific research management work, organize expert questionnaire, quantitative analysis of management benefit index, continuous improve the quality of service standards, perfect theory system, supply and revise scientific research quality management system in university.ConclusionThrough the analysis of ISO9000standards and interpretation about the present stage of management research project, combined with the characteristics and rules of scientific research management work in university, this research study on the application and construction of the ISO9000quality management system to the management of university scientific research projects. It led us draw the following conclusions:First, the ISO9000quality management system is applicable to the management of university scientific research project. IS09000standard is the new achievements in the world of the development of the management science. It is applicable to various types, different size and different products of all organizations, and has become widely accepted by global quality management system certification standards. At present ISO9000quality management system has caused widespread concern in the community, party building, education, logistics, finance, infrastructure and other management field has already been attempted to introduce it in university system. There is39application fields specified in the ISO9000standard and the34special lists technology services. Therefore, the ISO9000standard quality management system is applicable to the science and technology management in university, is helpful for improving the quality of service of university scientific research management. It can promote the idea change of the scientific research project management service to conform to the international standards.Secondly, the introduction of ISO9000quality management system to the management of university scientific research projects is very necessary. Confronting the increasingly fierce competition in science and technology between universities and between universities and enterprises, the disconnected management of university scientific research projects result in that university can not give full play to their advantages in science and technology, greatly reduced the quality of scientific research. The introduction of ISO9000quality management system provides the fixed work oriented and standardized evaluation criteria for scientific research policy makers, scientific research workers, manager. It also put forward specific requirements for each link in the form of a document on research progress, reduce the cost of university scientific research management, strengthen the project quality management and manager, improve the efficiency of management and transformation, directly improve the University’s scientific research competence.Finally, combined with the principles and methods of ISO9000standard management to establish the scientific research management system in Colleges and universities, we focused on construction long-term quality management activities Such as personnel training, department cooperation, platform construction, records, improve the system, policy guidance, pointing at the key links of application, process management, examination and acceptance, transformation, examination and acceptance which may Strengthen the consciousness of project management, standardize the processes of project management, improve the unreasonable part of project management, strengthen the construction of scientific, systematic and standardized management process. It lead to improve the degree of project management service satisfaction, change the management practices and methods, optimize the environment of work and development, strengthen the quality and service functions, and ultimately makes the university scientific research management efficiency and the quality of research output improved.The management of university scientific research project involve multi subject, multi-level research field, there are many management and technical problems need to be further studied. Because of the constraints of author’s knowledge and capacity, although this research has made some achievements, the university research management in this area there are many, many factors not taken into consideration and weight. The research results also need combined with the other management work to form a set of management and document management system which need to be validated and modified further. In this research, the achievement highly depend on literature, theoretical discussion is more than the actual application, there are many aspects of it remain testing by practical management work.
Keywords/Search Tags:ISO9000standard, university, scientific research project, qualitymanagement system
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