The Research On Commercial Bank Employee’s Psychological Capital On Organizational Citizenship Behavior

Follows domestic and foreign to psychological capital fundamental researchstarting, the staff psychology capital has been becoming gradually weighs itspsychological quality the target. This research unifies the staff psychology capital andthe organization citizen behavior the research, to a certain extent expands organizesthe citizen behavior the research angle of view, enriched has organized the citizenbehavior the correlation theories. At the same time, the choice Commercial bankstaffs are the objects of study, is helpful grasps the organization climate in theCommercial bank superintendents the concrete influence function, acts according tostaff’s concrete demand for the enterprise, the creation is helpful in improves the staffpsychology capital, promotes it to organize the organization climate which the citizenbehavior forms to provide the related countermeasure and the suggestion.This research from theory and real diagnosis discussion psychology capital andvarious dimensions and organization citizen behavior relations, and inspects under thedifferent organization climate both’s relations whether to obtain strengthens orweakens. This article in the massive literature review’s foundation proposed that thetheoretical model and the corresponding theory supposition, the utilization maturemeter regarding the Jilin Province each Commercial bank’s different enterprise nature,the different education level, the different position’s248staffs carries on thequestionnaire survey, obtains the staff psychology capital, the organization citizenbehavior and the organization climate corresponding data. Then uses the SPSS17.0software to carry on the analysis for the data to obtain the result.This article main research conclusion includes: First, staff’s psychological capital,the organization citizen behavior and the organization climate in population statisticvariables and so on sex, age, education level, working life, duty and enterprise naturehave certain difference. Second, the psychological capital and various dimensions andbetween the organization citizen behavior has a more remarkable forward relevance, explained that staff’s psychological capital is higher, namely the self-potency, thehope, toughness and the optimistic score are higher, it organizes the citizen behaviortendency to be stronger. Third, the organization climate has the control action to thepsychological capital and the organization citizen behavior’s relations.Finally, In the research conclusion’s foundation, this article mainly to thebusiness management proposed that the following three aspect new countermeasureand suggested:Many kinds of ways carry on the development to the enterprise staff’spsychological capital; Cultivates the good organization climate, increases staff’sorganization citizen behavior tendency; In reality aims at the different staff to selectthe different emphasis point.