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A Study On The Factors Of Tourists’ Experience In Tourist Attraction And Their Function

Posted on:2014-02-28Degree:MasterType:Thesis
Country:ChinaCandidate:Y M FanFull Text:PDF
GTID:2269330401958733Subject:Tourism Management
Abstract/Summary:PDF Full Text Request
Visitors’ experience with the tourist attractions is the object of this paper. Based ontheory research, and the result of using volunteer-employed photography(VEP) to analysisthe factors of visitors’ experience with the tourist attractions, this paper consults the visitors’experience with the tourist attractions factors affecting model. And using this model toanalysis how the factors of visitors’ experience affecting.To extracting the factors of visitors’ experience, questionnaire and theory research areused mostly. This paper uses volunteer-employed photography and grounded theory to extractthe factors. The result conclude visitor individual difference、tourism resource、managementand service、the cost of experience、visitors interaction. Based on theoretical studies, buildingvisitors’ experience with the tourist attractions factors affecting model.Completing of the extraction of visitors’ experience, with the tourist attractions, with theexample of Lingnan Impression Park, through questionnaires, analysis the visitors’ experiencewith the tourist attractions factors affecting model empirically.The analysis showed that:(1) Except visitors individual difference, visitors’ experiencefactors including4parts: tourism resource、management and service、cost of experience、visitors interaction;(2) These factors affect visitors’ positive emotion directly, and effects ofmanagement and service、visitors interaction are more than the other factors;(3) Tourismresource、management and service、cost of experience affect visitors’ negetive consumptionemotion directly, the management and service fact is the most significant;(4) Different fromthe study design, the result showed the visitors’ satisfaction is a one-dimensional concept,satisfaction and dissatisfaction is the different variations of this concept;(5) Visitors; positiveand negative consumption emotion affect visitors’ satisfaction;(7) The visitors’ individualdifference affects visitors’ experience differently.
Keywords/Search Tags:visitors’ experience, volunteer-employed photography, consumption emotion, visitors’ satisfaction, visitors’ behavior intention
PDF Full Text Request
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