Study On Influence Factors And Evaluation Of Knowledge Management Capability Of Small And Medium-Sized Enterprises In Hunan Province

Abstract:Management guru Peter Ferdinand Drucke once said:"In the twenty-first Century, the most valuable asset of organization is the knowledge workers and their productivity." With the advent of knowledge economy era, the survival and development of enterprises increasingly rely on the knowledge of the enterprise, enterprises has begun to take knowledge as the core competition, The enterprise which owns cutting-edge knowledge will master the core competitiveness. Thus attracted scholars to research on knowledge management. as a subject, knowledge management come into the world. Evaluation of knowledge management is an important link of knowledge management activities. Through it,we can find out the advantages and shortcomings of enterprise knowledge management, and then put forward the improvement measures of knowledge management, which will promote the implementation of enterprise knowledge management.First of all,this paper elaborates the related literature on evaluation method and promotion countermeasures of knowledge management ability both at home and abroad. By analysising the achievements and shortcomings of research status at home and abroad, it provides a starting and the theoretical basis for the research on my own. Research method and statistical analysis method is suitable for selection on the basis of this. with reference to the relevant theoretical research results, using the Delphi method and AHP method to construct a set of scientific and precise evaluation, according to enterprise knowledge management capability index system, we design a questionnaire to collect relevant data for empirical analysis.The next, this paper used regression analysis to conduct a empirical study on the relationship between knowledge management capability factors and knowledge management capability, the results confirmed that the organization structure, enterprise culture and information technology have important influence to the knowledge management capability. Finally, based on the conclusion of research and combined with the survey of SME knowledge management ability, this paper puts forward some targeted countermeasures.