Branch Of Bank Efficiency Construction Research On CCB Guangdong Under The Background Of Process Bank

The concept of "process bank" in one of the earliest is by the China Banking Regulatory Commission Chairman Liu Mingkang put forward in2005, He through the list of problems in the banking industry, And then put forward only to the "process bank" model to replace the original "departmental bank" model is the banking reform and development. Commercial banks to carry out the construction of process banking model,the ultimate goal is through the strategic transformation,improve their management level,can provide more quality and efficient services to customers. And was originally used to enhance the performance of the construction of institutions "public servant" consciousness, to improve the efficiency and effect for the service of the masses. In this paper, by using the construction of "process bank", use of "process reengineering" concept, And business process reengineering through the optimization of the Construction Bank of China Guangdong Province branch of the business process, organization, process, management process and enterprise culture,improve the management efficiency,for the smooth implementation of "efficiency" has laid a solid foundation. And then put forward:The efficiency construction of CCB Guangdong branch can use the construction of process bank mode method, Through the business process, organizational processes, management processes and corporate culture reengineering, to further improve the efficiency of customer service, and increase market competitiveness,"To provide quality services for customers" purposes.