The Third Party Logistics T Company Partner Relationship Management Research

With the development of economic integration,the competition between the enterprises has become more and more fierce.And professional services have become particularly obvious.To focus on their own core competencies,more enterprises turn their non-core business to others.That is outsourcing.And logistics has been a hot kind of outsourcing with the feature of complexity and particularity,especially when3PL,short for the third Party Logistics,develops at a unprecedented speed,it has been an inevitable trend.The recipient of the outsourcing services makes use of professional management experience or strong infrastructure of3PL to bring huge economies of scale and value-added services for enterprises on supply chain.Therefore,it seems more and more important for the3PL service providers and cooperative enterprises to build a good partnership.From many industry experience,a long-term and stable enterprise with a good relationship can easily save the time of raw materials and products,improve the quality of service,and bring considerable economic benefits to both sides of the "supply-transport" enterprises.As the size of the market grows,more and more3PL service enterprises have received outsourcing transportation orders from the manufacturing companies.However,it is a focus of attention for3PL service enterprises how to "keep old customers and develop new customers "during the late management.This paper begins with an actual management case of cooperation relations between3PL company T and manufacturing company A.Based on building evaluation index system of relationship between3PL company and manufacturing company,fuzzy mathematics method is applied to discuss relationship management of3PL enterprises.What’s more,we discuss the importance of relationship management between3PL enterprises and supply chain node enterprises,and provide evaluation plan as well.And also combined with this plan,MCM relational model,short for "Motivation-catalysis-Maintain",is put forward in this paper.At last,based on the relationship management for3PL company T and manufacturing company A,we analysis the current situation of the process of cooperation relations between partners,shortcomings,and offer personal views for the practical problems.