Quality Control Of The SD Center For Product Quality Of Judicial Authentication

In recent years, populace’s wareness of the law enhances increasingly,, the number of party to entrust a judicial authentication institution of judicial appraisal has increased year by year, On the other hand, the authentication institutions also need to understand the role of the appraisal conclusion played in the process of case and the satisfaction of all customers to the appraisal conclusion, in order to look for the existing problems according to customer satisfaction evaluation and enhance the quality of identification. The purpose of these works is to guarantee the impartiality and validity of judicial authentication, and defend lawful right and interests of both parties in judicial action.SD authentication center is an independent third party authentication institution, which is attached to Institutions of SD Quality Inspection Institute. The SD center is engaged in judicial work with advanced detection technology, Equipment and quality management Quality Inspection and provides the evidence for the judicial procedure. SD authentication center is committed to promoting the judicial expertise and technological progress, and improving the level of management. Its purpose is to provide fair and credible data through the strict working procedures, scientific appraisal techniques, thereupon then, provide vaild evidence at the focus of dispute,Firstly, the writer expounds the background, the significance, the main contents, and the method of the research. In this part, the basic concept and theories of management of judicial authentication and client satisfaction are also expounded; the development situation of client satisfaction is reviewed.Secondly, as an example of the identification of SD, the thesis builds a satisfaction research model and evaluates the customer satisfaction.Thirdly, evaluate the information by researching to catch out the advantages and disadvantages.Finally, the paper raises the improved schemes aiming at the disadvantages. It is testified the improved scheme is more effective to enhance the customer satisfaction degree. The paper construct a set of suitable for research of customer satisfaction measurement model, to analysis and advance identification of customer satisfaction based on the preliminary research on SD authentication center as an example of the customer satisfaction also the law and regulations, and improve the high-quality of judicial authentication, is instructive and meaningful to improve the evolution of the cause of China’s judicial expertise.