Study On The Performance-oriented Evaluation Index System To The Bus Rapid Transit (BRT) Users

Construction and development of urban rapid transit (BRT) system is to an effectivemeans to easing urban traffic problems in short term, and adapting to and guiding the urbantransportation needs in long-term by improving the overall attractiveness andcompetitiveness of urban public transport to maximize the utility of limited road resources.But our BRT started late, it’s lack of experience and theoretical guidance in planning,construction and evaluation, therefore, the BRT users’ performance-oriented, this paperstudies on the establishment and use of evaluation index system of BRT system which canprovide a framework for both system designers and policy makers, and can be used toevaluate the built BRT system, as well as provide a better practice guidance for the buildingBRT system.Based on human factors engineering and stakeholder theory, this paper analyzes theroles and interest-indicators of user-based stakeholders in BRT system, then analyzes andintegrates these interest-indicators to gain9BRT system evaluation criteria, namely"availability, first arrived, security, reliability, comfort, convenience and economy, the costsand benefits and sustainable development".On the Base of the analysis of correlation between evaluation criteria and BRT systemelements, analyzes how the system elements configure can achieve the desired effectevaluation criteria, and then screens out15evaluation indexes to evaluate BRT systemaccording to evaluation criteria scientifically and rationally, so that a "target-standard-index " BRT system three-tower structure evaluation system is formed. Simultaneously,drawing on the studies of quantifying and grading standards of evaluation indexes of publictransport and BRT system at home and abroad, and combining research and analysis ofdomestic and foreign BRT systems, this paper quantifies these15evaluation indexes, anddivides them into3levels, namely high, medium and low.BRT system investment costs include construction costs and, operation andmaintenance costs, system effects include service level effect for the user, transportationsystem structure improvement effect for the whole society, and energy saving effect forenvironment. Reference to the user performance-based evaluation system, this paper guidesurban BRT system construction and evaluation, and analyzes users’ vision of BRT and itsnecessary investment, and then studies on how to maximize user performance, whilerationalizes the other stakeholders benefits.