| Warehouse operation is an activity of goods storage and preservation by means of racks, folk lifts, scanners and other facilities together with warehouse management system. Warehousing, which mostly supporting the overall logistics activities, with the function of buffering, regulating the whole supply chain and value added service providing, acts one of the most important role during commodity circulation.Ocean East, as the sample warehouse of the thesis, locating in FTP, Yang Shan, Shanghai, is running by an experienced team in3rd party logistics area with advanced facilities. The situation of customer service is getting more complicate in face of increasing clients with diverse business types. Problems in warehouse operation are emerging, long turnover period of some client’s goods contributing to a crisis of space utilization whilst unsmooth operation process leading to a high operation error rate. Under the background of fierce competition in the industry, how to secure customer satisfaction with relative low operation cost bases on efficiency improving is a problem yet to solve.The author of the article with more than ten years’ working experience in3rd party logistics area, has been getting into daily operation of the sample warehouse, conducting analysis on warehouse storage location methods, goods in/outbound process, WMS etc, and figured out that high operation cost and low operation efficiency of the warehouse mostly attributes to mentioned factors above.The author has delivered solution on smoothing goods in/outbound process, optimizing warehouse layout and WMS to fit actual demands with the help of theory of warehouse&inventory. There is a more reasonable warehouse layout to improve operation efficiency and get the cost down with the optimization solution implemented. |
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