| In recent years, due to accelerating the pace of life, people travel by plane has become more and more people’s first choice. Therefore, delays can also become people often have to experience the experience. As is known to all, the cause of flight delays is numerous, and extreme weather is one of the most common factors. In recent years, the widespread flight delays caused by the extreme weather events are occurring, sometimes even cause large-scale group conflict. On January 3, 2013, a heavy fog filled just quietly put into operation soon long water international airport, due to the fog suddenly and early warning in time, as a direct result of the nearly 500 flights were delayed, nearly 8000 passengers stranded at the airport for flight delays. Because the work carries out does not reach the designated position, such as emergency management to paralyze the lounge inside information system, heating system is unusual, food shortage of drinking water, garbage piling up. So chaotic scenes caused many passengers disgruntled, conflict at the scene, scene once out of control.In this paper, January 3, 2013 Kunming long water International Airport flight delays event for the study, standing in the Yunnan Civil Aviation Safety Administration(hereinafter referred innings) stance on this incident in-depth analysis. This study focused on the following four aspects: First, the Yunnan Civil Aviation Administration of Work Safety Participation in long water International Airport flight delays emergency management responsibilities for analysis, including civil aviation passengers, airports, airlines three dimensions. Secondly, the Civil Aviation Administration Bureau of Yunnan Participation in long water International Airport flight delays emergency management initiatives are analyzed, including the following three: improving flight delays emergency response mechanisms; make every effort to protect the rights of passengers; supervision and guidance of the airport and Airlines unified action. Third, the Civil Aviation Administration Bureau of Yunnan Participation in flight delays emergency management analysis of the effects. Practice proves: the Yunnan Civil Aviation Administration of Work Safety improvement by participating in long water International Airport flight delays emergency management, reducing the pressure on flight delays caused by mass events on the government sector; effective protection of the orderly operation of the airport and the airlines; improve the satisfaction of passengers on the flight delays event processing. Fourth, the Civil Aviation Administration Bureau of Yunnan Participation in flight delays emergency management enlightenment refining, including the following: flight delays for emergency management, emergency management should improve the information communication mechanism, should improve emergency management service guarantee level, should improve the mechanism of emergency management rights and responsibilities of each body. The ultimate goal of this paper is to Yunnan, China Civil Aviation Administration of Work Safety Participation in flight delays emergency management case studies, to extract some universal reference for flight delays emergency management enlightenment. |