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Construction And Implement Of Qulity Evaluation System And Evaluation Standard In S Hospital

Posted on:2016-04-13Degree:MasterType:Thesis
Country:ChinaCandidate:W LiuFull Text:PDF
GTID:2284330461469142Subject:(professional degree in business administration)
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With further promote of health care reform, the hospital management is facing harder, higher and more new requirements, the level of hospital comprehensive quality can only decided by specific assessments. Single or traditional medical quality evaluation methods (check truthfully, artificial statistics, hand reporting, basic mathematical statistics, etc.) can not meet the multi-level, multi-link, the dynamic needs of hospital management. And still now, there has not yet formed a complete set for the actual evaluation system of health care in China.Consequently, medical institutions is difficult to use scientific methods to objectively evaluate themselves. Equally, whether administrative department of health or medical institutions themselves are difficult to measure medical institutions running.In order to comprehensive, the whole perspective of exploration hospital unified index system in health care quality and the quality of administration and logistics, the evaluation criteria, evaluation methods and procedures, we build the "medical quality evaluation system and assessment criteria" and " Administration And Logistics Management Assessment system and assessment criteria. " Health care quality is the eternal theme hospital work, the quality of administration and logistics is the guarantee of health care quality normal and orderly operation basic. The two systems complement each other, to improve hospitals operating efficiency from different dimensions and different levels, and promote the development of the quality of hospital services. Thereby improving hospital the overall level of management. This study adopted the literature, the Delphi method, cluster analysis, AHP and general statistical methods, constructed the complete system and assessment criteria based on the implementation mode of the quality evaluation (CEFIF mode), which includs both the quality of health care and the quality of administration and logistics.In our study, we find the branch systems established according to the characteristics of the subject enhance the operability of the whole system.This system contains both the classic management module, and fully taking into account their respective fields, both commonness and individuality. In effect, the medical key indicators,department management, patient satisfaction and clinical medical administrative satisfaction have been improved greatly after implementation of the system.All these indicate the effectiveness of the system. In addition, the implementation mode of the quality evaluation(CEFIF mode:Quality Control, Quality Evaluation, quality feedback,Quality Improvement, Quality Improvement effect track follow up) is proven to be an effective implementation mode of hospital quality evaluation.
Keywords/Search Tags:hospital management, the quality of medical treatment, the quality of administration and logistics, evaluation system, evaluation standard
PDF Full Text Request
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