Emotional Intelligence Team Conflict And Team Effectiveness Regulatory Role

Previous studies have shown:the factor of Team Conflict affected Team Effectiveness, when the team conflict, team effectiveness will be reduced. There are also studies confirmed that emotional intelligence can effectively influence team performance. In modern society, team work is becoming more frequent, the emotional intelligence is more and more understanding of peoples, while the interaction between the two, the impact on team performance, is few studies. Understanding of emotional intelligence team conflict and team performance regulation, can effectively help business recognize the utility of emotional intelligence in the team working, but also to promote public understanding of the emotional intelligence correctly.Methods:The study used Schutte (1998) of "Emotional Intelligence Scale", Jehn (1995) Conflict Scale and Tjosvold (1988) Efficacy Scale teams, a total of54options the total questionnaire. Evaluation of the117participants in the actual situation, examines the emotional intelligence of team conflict and team effectiveness of regulation.Results:(1) emotional intelligence can effectively reduce the impact of conflict on team performance team.①can be seen in the study:the interaction term emotional intelligence into conflict with the team to model the dependent variable, the coefficient of determination to change the value of0.091(p<0.001), described emotional intelligence is a team conflict and team effectiveness moderator, weaken the role play.②in this study, for the different dimensions of team conflict, adjust the intensity of the role are not the same. To emotional intelligence as a task conflict and team effectiveness manipulated variable, its decision to change the value of coefficient of0.000, with emotional intelligence as relationship conflict and team effectiveness manipulated variable, its decision to change the value of coefficient of0.099(p<0.001), the impact of emotional intelligence in the task conflict is not obvious, and play role in weakening the impact of conflict on the relationship between the performance of the team.(2) Emotional intelligence includes four dimensions:emotional perception; emotional regulation; emotion understanding; emotional use. The results from the research point of view:emotional perception, emotion regulation, emotional understanding, emotional use emotional impact of the conflict on team performance teams have played weaken the role, but the impact strength varies. To the emotional perception of conflict and team effectiveness as a team moderator, the coefficient of determination to change the value of0.035. To emotional regulation as a team conflict and team effectiveness manipulated variable, the coefficient of determination to change the value of0.103(p<0.001), in order to understand the emotional conflict as a team and team effectiveness manipulated variable, the coefficient of determination to change the value of0.166(p<0.001), to emotional conflicts and the use of team effectiveness as a team moderator, the coefficient of determination to change the value of0.108(p<0.001). In this study, the influence of the team played a role in weakening the conflict on team performance in the order of the degree of emotional understanding, emotion regulation, emotional use and emotional perception. Thus, the conflict effectively in a team the ability to understand the emotional conflict can make the greatest impact on performance weakened. Emotional perception of conflict impact on team performance team played a smaller role in weakening.(3) emotional intelligence will be more abundant in the individual’s life continues to mature and develop, the individual’s experience, experience, self-application of emotional intelligence is getting better, the team will also help alleviate the negative effects of the conflict. Can be seen from the results, in working life for groups of more than three years to be tested group, the difference coefficient of determination was0.012. In the three years following the seniority group, the coefficient of determination of the first layer of the model is0.483(p<0.001), differences in the coefficient of determination was0.228second layer model test was significantly (p<0.001), described in the following three years seniority group emotional intelligence is the ability to weaken the team conflict on team performance negatively affected. This conclusion shows that with the growth of working time, when the team conflict, employees can better use their accumulated relevant skills to deal with conflict, so as to ensure a high team performance.