A Study On The Use Of The Internet To Promote Public Service By Local Government

The Third Plenary Session of the 18th CPC Committee proposed that the government have to raise the awareness of public service system construction. The infrastructure construction of all kinds of public services have to be strengthened planing, and so do the ability of the government buy public services. It is also put forward in 13th Five-year Plan that to increase the public service supply, to strengthen the capacity of the public service. At the same time, "Internet+" pattern has become an important way of transition. To improve the ability of using large data, to enhance the effectiveness of government services and regulations has become one of the main direction of the government to improve administrative efficiency. Local government use the Internet to promote the public service has become an important research topic. The research background and significance are explained at the beginning of this article. The research status at home and abroad are summarized and reviewed, the research methods are also introduced in this part. The first part of the article introduces the basic concept of public service, expounds the main content and the significance of the Internet promoting the government public service. The article think that to promote the public service in the use of the Internet is the most important task of the improvement of the government public service imformatization development, is the most important content of the transform-shift of the local government functions, is the effective means of the improvement of administrative efficiency of government public service, is also the main way of the connection between the government and the general public. The second part of the article is to introduce the state and the development of the local government using the Internet to promote public services. This part briefly introduces the present situation of the Internet public service. The development situation of Zhungeer banner in Ordos city is described in detail. Which is presented as the Internet to promote the quality of public services continue to enhance, the Internet to promote the field of public services continues to expand, the Internet public service information platform to promote orderly construction and the Internet to promote public service information security continue to strengthen. The third part of this article is focus on the study case study of Zhungeer banner using the Internet to promote public services. The article points out that at present these problems exist. Such as Internet development level is not balanced, government Internet public service system is not perfect, public service area Internet platform management lag, government Internet information construction capacity is not strong. The article also analyze these problems. The fourth part expounds the case and experience of the Internet promoting public service at home and abroad. Such as the United States of the trinity of public service, "the paperless society" in the UK, Europe,2011-2015 electronic government administration plan of action, the Australian "better service, better government" strategic development, Singapore’s "one-stop" work style service and so on. This part also elaborates the domestic Internet development model of Beijing, Qingdao and Shanghai model. According to the article, the important experience of public service development and progress of the Internet in developed countries and regions lies in the scientific concept of government guidance, developed public service system, advanced technology platform support. The fifth part of the article is mainly focus on the local government using the Internet to promote public service path. One is transform the government’s public service function concept, change the concept of government public service and improve the ability of leading cadres Network Governance. Two is increase the Internet to promote public service propaganda, such as expanding the Internet publicity channels, and strengthen the Internet’s openness and interactivity, strengthen the propaganda in rural and remote areas. Three is the scientific planning of public service platform of network construction, including strengthening the construction of infrastructure and Internet resources, expanding the Internet promote the diversification of public service platform, increase the efficiency of the "Internet +" public services. Four is to improve the credibility of the Internet to promote the public service, promote the government public service information transparency, attaches great importance to the network public opinion on the public service of the reaction. Five is to strengthen the talent cultivation system of the Internet. Six is to improve the assessment and evaluation mechanism of Internet public service.