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Countermeasures And Administrative Service Center Of Kunming Government To Enhance Service Quality

Posted on:2017-05-23Degree:MasterType:Thesis
Country:ChinaCandidate:S J LiuFull Text:PDF
GTID:2296330488964443Subject:Business Administration
Abstract/Summary:PDF Full Text Request
Administrative Service Center is the product of historical development, it is to implement the law on administrative licensing administrative framework and an important carrier. Administrative Service Center was originally established mainly to strengthen the centralized approval, simplify procedures, improve processing efficiency. However, with the change of government functions and management innovation advances, government services also appears a lot of problems.This article is to serve the people as the starting point, from the actual situation in Kunming Administrative Service Center, contact the operations center, just reverse the work style, optimize the development environment, and promote a diligent and honest and how to improve the quality of service to elaborate. With surveys, analysis of the current problems in the work of the central government on how to further improve the work of several government services, their own experience and knowledge, innovation put forward to establish a standardized mechanism to focus on improving the overall quality of staff, to quality service attitude of a central image, adhere to the mass line and other measures aimed at improving the quality and efficiency of government services work, to better serve the people and businesses, constantly optimize the work environment, thereby constantly safeguard and improve people’s livelihood.
Keywords/Search Tags:Government services, service quality, Satisfaction, reform
PDF Full Text Request
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