The Evolution Mechanism And The Countermeasures Of The Collective Rights Of Consumers

With the construction of the government ruled by law in our country, the people’s rights awareness has been gradually strengthened, and the method of consumer rights protection has been continuously updated. People quickly gathered together through a variety of communication tools, whether online or offline, can quickly spread the information. Therefore, with the same or similar demands of consumers are easy to come together, to be the formation of collective rights.According to actual work, based on a real case, the status and evolution process of the collective consumer rights events are introduced in detail in this paper. By analyzing the general conditions and causes of formation, and according to the actual work of the market supervision and management departments in response to the plight of the collective rights of consumers encountered. Hope that through a series of analysis, to clarify the general situation of the development of the collective rights of consumers. And then put forward countermeasures and suggestions for the future of consumer rights protection work to provide a little help to deal with similar problems.In recent years, the number of consumers’ collective rights events has a great increase in our country. But in foreign developed countries, such as Japan, Singapore and so on, it is rare. By comparison, mainly because they established a set of perfect consumer rights protection system, social credit level is higher, industry self-discipline ability is strong, government functional positioning and division of labor are more reasonable, etc. These are the experience which we can learn on the consumer rights and administrative work in the future.