The Legal Protection Of The Rights And Interests Of Tourism Consumers Zero Negative Membership Fee

Since the reform and opening up, the rapid development of tourism, gradually play a decisive role in the development of national economy, especially in the past ten years, the industry continues to expand the scale, increasing practitioners, management system innovation, improving operating environment, the tourism industry has become our country to spur economic growth, expanding employment channels for one of the important service industry. But due to various factors, the current tourism exists in a lot of damage to the interests of consumers phenomenon. According to statistics Chinese consumer society:in the year about 700000 consumer complaints, tourism consumer complaints occupy a large proportion.In fact, because the travel contract disputes to the preservation of evidence, the process of the relief right plus time-consuming, tourism consumers are often in the process of rights obstacles. Therefore, a large part of the tourism consumers choose to swallow insult and humiliation silently, but this weakness more to promote the tourism operators more inordinate tort. In the act of tort, the worst effects is a "zero negative membership fee" swim. Many small travel social tours at very low prices to lure consumers in the contract, tourism services, tourism projects raise fictitious price, even will threaten tourism consumers and forced consumption. Consumers out of various considerations, often at the time would fall into the difficult point of rights. If things go on like this, the enthusiasm of this phenomenon will badly hit the tourism consumers, to the healthy development of the whole tourism industry will have an extremely adverse impact.This paper will start from the status quo and the causes of zero negative membership fee tours, the analysis of the illegal behavior of form and the damage to the rights and interests of tourism consumers, and pointed out that China’s current deficiencies of zero negative membership fee tour of legal regulation and legal protection of the rights and interests of tourism consumers suggestions.