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Talent Selection Of Service Quality Management Research

Posted on:2017-05-10Degree:MasterType:Thesis
Country:ChinaCandidate:K R LiFull Text:PDF
GTID:2297330485985273Subject:Public management
Abstract/Summary:PDF Full Text Request
important way of pooling talents in China today. During the sustained progress for deepening reform of Gaokao system, the diversification and socialization of the entrance examination became increasingly conspicuous, in correspondence with that, progress was made in improving the Gaokao service. As a populous province of China, Sichuan located at western inland where there are large amount of students taking the exam. In accordance with the overall development of Gaokao, promoting the deepened reform of Gaokao service in thought, mechanism and content is a driven need in terms of realistic value and historical significance.Under the background of talent pooling, based on the full understanding and analysis of current Gaokao social service, by applying the concept of "Servqual Service Framework" this essay prospectively ponders the developing vision of Gaokao service. Through integration and reorganization, this essay proposed the building of integrated service platform in accordance of "Multi-directions based on single carrier" mode, give prominent to overall renovated concept of the industry operation based on the idea of "Student-orientated" This essay primarily exploited the new mode and macro-direction of collective, centralized and banding development of Gaokao service through "interlinking", "complementing" and "upgrading" to ensure a long-term sharing mechanism of educational resources under the new mode, enhance effectively achieve the sustainable development of Gaokao service.At the requirement of the research, the argument and analysis of this essay committed to accomplish a double dimension of "holds for theory, works for practice" base on numerous real data, promoted an overall idea of improving regulation mechanism, rising the competence of the practitioner, integrating human resource and increasing funding support and other corresponding strategies to pursuit the final research target of developing while practicing, promoting while developing and upgrading while promoting for Sichuan Gaokao service.
Keywords/Search Tags:Talent pooling, Servqual service framework, platform building, national college entrance examination(Gaokao)
PDF Full Text Request
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