Study On Service Outsourcing Of India And Illumination To China

Today，with the fast developments of economy globalization and the specialized divisionof labor，outsourcing has become one kind of universal phenomenon. With the developmentof globalization and information Technology， the environment where multinationalcorporations survive and compete has been dramatically changed. International serviceoutsourcing has been the strategic option of multinational corporations to increase the corecompetence，which forces the new global shift of industries. India offers large potentialdevelopment opportunities through international service outsourcing projects in twenty yeas,especially ITO. We can fully reference the India’s successful experience of serviceoutsourcing,then develop the China’s service outsourcing better.In the first chapter, we introduces how to this paper, expounds the purpose andsignificance of research, research on this issue at home and abroad, introduces the researchmentality and the structure arrangement, research method and innovation. In the secondchapter,firstly we introduce the concepts、 classifications、characteristics of internationalservice outsourcing，give a clear definition of service outsourcing. Secondly, the chapteranalysis the formation and development of international service outsourcing, and thenanalysis the cause of service outsourcing from theoretical and practical. In the third chapter,the section one introduce the development of India’s service outsourcing, mainly from thesize of the market, the market structure, the constitution of main market. The section twoanalysis the economic effects of India’s service outsourcing before the financial crisis,fromthe upgrading of the industrial structure, and service trade competitiveness, employment andincrease in high-level talent and enterprise technology management. Horizontal industrialstructure theory is used to analyze the service outsourcing how to promote industrial structureupgrade and comprehensive development. Also trade competition index is used to analyze theservice outsourcing how to improve the ability of India’s service trade competition. Thefourth chapter analyzed the successful factors of India to undertake service outsourcing, madea foreshadowing for the back of the enlightenment. Success factors analysis mainly from the grasp of the development opportunity, talent training, standardized management processesand technology with the support of the government in four aspects. The fifth chapter，Through the analysis on the development of service outsourcing in China and India, mainlyfrom the macro and micro perspective of the India service outsourcing on the policyorientation of China’s service outsourcing and service outsourcing enterprise development.