Telecom Construction Project Management Maturity Model And Its Research Of Application

After three decades of development, communications industry of China has changedfrom the rapid growth stage into the stabilize stage. As for enterprises of the industry,regardless of the external environment, or internal demand, have been transferred from theextensive stage to intensive and sustainable development, and project managementcapacity improvement is one of the most important areas. Through the project managementcapacity improvement, we can enable enterprises to control cost more effectively, improveour efficiency, and can support the organization to achieve its strategic objectives. In thefield of telecommunications construction, suppliers are not good at the range control, costplanning, project management tools, so the ability must be improved. At the same time, theenterprises in this field generally have the sense of project management, and they want todevelop the capacity. In addition, the industry characteristics determine its targets will bedifferent from the other industries. Therefore, it is especially valuable in practice toin-depth study in this area, and gives constructive suggestions to enhance projectmanagement capabilities. I expect to accurately determine the status of projectmanagement in telecommunication companies by comprehensive study of projectmanagement maturity and its evaluation methods, then provide a clear upgrade road map.The research in this paper based on the previous project management maturity model,selecting PMS-PM3and C-PMBOK as basic models. In this model system, the five projectmanagement processes and integrated management constitute one of the dimensions. Byusing Delphi and principal component analysis method, we can determine the keyindicators and complete the filtration of targets. Then calculate the weights of every targetin the model system, finally establish the project management maturity model, which adaptto the characteristics of telecommunication construction project, and it named TC-PM3. Asfor the model application, we try to scientifically ascertain the weights of differentevaluators by using analytic hierarchy process which based on the opinions of projectmanagement experts, the final results are set on the IPA analysis matrix. Thereby we willgive companies effective recommendations at the level of implementation. As a result, wecreate a complete system which includes evaluation and improvement practice.Through the above achievements, we find the capacities of planning process are mostprominent in the communications field. On the indicators, there’re11capacities needed tobe focused on, such as WBS development, monitoring progress and cost planning, projectinformation sharing, the scope of control, etc. In addition, when companies apply TC-PM3model, company executives and project managers share the highest weights in all the views of the survey objects, followed by external experts, in-house technical staff. Ofcourse, we also need to take into account customer feedback, but their weight is relativelylow. At last, we make a empirical analysis for F company by using IPA matrix, whichprovides a sample of building project management maturity assessment and improvementin telecommunication construction.