On The Administration Of Residential Property Service Disputes

In recent years, property management service industry has rapidly developed throughout the country achieved remarkable achievements. For example, property companies has increased dramatically, their working teams continue to grow, they take over more and more residential areas, and domestic known brand property management services companies have begun to fight for market. But at the same time, negative reports about disputes over property management services have happened endlessly, also caused people’s prejudices to the property management services. It has brought a big resistance to the healthy and orderly development of property management services industry. This paper use the survey of Pinghu property management services disputes status to analyze the crux and the causes for the property disputes, and to give the solutions for solving the disputes of property management and the suggestions to put forward the countermeasures. Based on this, the paper goes through various channels of visits and questionnaire to investigate the current situation of Pinghu City property management disputes, and explores the mediated consequences and solving method for on-the-spot demonstration and study, through access to relevant books, literature search, inspection reports, random visits, and extensive collection of related data and documents. The paper analyzes and summarizes the cause of Pinghu city property management disputes.In order to promote the development of Pinghu City property management industry, to provide property management companies with certain theoretical basis for developing other areas, and to offer the necessary basis and reference for the government to formulate relevant policies and relevant laws and regulations for the property companies, owners, owners Commission and real estate developers to weigh the advantages and disadvantages for reducing the conflict between them, this paper proposes the most reasonable and most objective theoretical support to solve the main problems, and gives some suggestions for the direction of development property management and operation mode.Three main sections of this paper are:Chapter two: the development and status of property services in Pinghu city mainly describes the present situation in our country, the property management service problems and constraints, and expounds the characteristics and problems of Pinghu city property management services and Pinghu city to reveal the causes and main points of disputes; Chapter three:it uses the view of the owners of property management service, the enterprise, the developers and other people’s aspects to analyze the reasons for the disputes;Chapter four:it puts forward countermeasures to solve the disputes of property service management and provides a strong support. To promote the healthy development of the industry of residential property services, it involves the embodiment of social, personal, multi government desire, but also shows the "governing for the people" concept in servicing the public reflections, which reflects the service management in the people’s value orientation. That does innovate five major changes:namely in philosophy, from management to service change; in the work pattern, from "forced" to "autonomy" change; in the focus of the work, from "doing things" to "the people" change;in the way to work, from the "force" to "Hexin" change; and in the means of work, from the "emergency" to the "long-term" change.