Research On Telecommunication Maintenance Outsourcing Project Management

In the current competitive landscape, the pace of technology innovation and knowledge renewal is relentless and ever-increasing. The speed and time has become the focus of the competition among companies. Therefore, a large number of companies outsource the either the components which they lack competence or their non-core components to an external supplier aiming to increase effectiveness of the company.Followed by the fast growing for more than a decade, the telecommunication market has entered a slowing growing cycle, while the revenue increases, the profit decreases. How to maintain and improve its own competitive advantage in the new competitive environment and how to improve the earning by providing better content service to customers are the primary challenges facing telecom providers.Under the circumstances, the core business for telecom providers has shifted to telecom content service, customer management and marketing; in contrast, the maintenance for telecom network has become a non-core service and has a need for outsourcing.Secondly, as the telecom network increases both in size and complexity year by year, the network maintenance expenses remain at high level all time long. The telecom providers are under urgent need to lower the network maintenance expenses and improve the network quality. In addition, the large-scale construction of 3G and 4G network has made the 3 major telecom providers start entering into full-services era. Owning seven large networks at the same time(the 2G, 3G and 4G networks for exchanging, transferring, data, accessing and mobile), makes the maintenance work for telecom networks much heavier. And how to run and maintain the seven networks in an effective way is a pressing issue facing the telecom providers.A project is a special and limited task to be completed within a certain period of time which satisfies a set of specific goals and requirements and it is a general term of a number of related works. Project management is special form of temporary organization mechanism which operates in a certain timeframe with its goal to accomplish a given objective. It is a system management method which takes full use of the limited resources, through effective planning, organization, leadership, control and full use of the limited resources.Enterprises are economic accounting units which are engaged into production, distribution and service activities. Enterprise management is performed by the people who have the ability to influence and dominate the enterprise activities, via the use of the law of value and planning activities seeking to achieve business goals.More and more companies have found out that up to 50% of the company’s work is conducted in the form of project. The higher than expected performance noticed in new product research and development, marketing, technology innovation, product upgrades and new industrial product line update etc for the companies who have employed professional project management, prompts the project management to the company level and forms an enterprise management thinking and operating mode. This business management thinking pattern is called Enterprise Project-Orientated Management.CD Telecom has achieved good results by implementing Enterprise Project-Orientated Management in management process of outsourcing network maintenance work to external service providers.