The Research On The Impact Of Abusive Supervision On Business Managers’ Job Performance —The Mediating Role Of Job Burnout

As the competition of enterprises in the market are growing more and more incentive today, compared to the general staff of the enterprise, managers at all levels in the organization feel more abuse from the superior manager in the management behavior. The positive perspective of leadership behavior has been researched frequently in the academia, but the study of the abusive supervision and its mechanism is relatively small. And the existing literature about the abusive supervision is only for ordinary employees, not for business managers that feel abuse from the superior managers. Because business managers that feel the abusive supervision will have a more negative impact on their psychology and behaviors, and thus it is possible to make business managers job burnout or even counterproductive work behavior problems. Therefore, in this paper, we take the abusive supervision that feel form business managers as the starting point, and the job burnout behavior is introduced in the relationship between abusive supervision and job performance, in order to explore the important practical research value of the abusive supervision that feel from business managers to their job performance.Based on the literature review of the abusive supervision, job burnout, job performance, and their relationships, we put forward the research hypothesis of this paper, and then build theory models. Secondly, though the investigation and analysis of small samples, we tested reliability and validity of the abusive supervision, job burnout and job performance scales. Then according to the results of analysis, we made correction to the scales in order to fit for the actual situation of this study. Thirdly, through the investigation and analysis of large samples, we study the relationships between the abusive supervision, job burnout and job performance. Finally, based on the results of statistical analysis, the hypotheses were tested. And then though the discussion about the results, some management suggestion were put forward.The main conclusions of this study are: Firstly, the abusive supervision that feel from business managers has a positive effect on their job burnout; the job burnout of business managers has a negative effect on their job performance; the abusive supervision that feel from business managers have a significant negative effect on their job performance. Secondly, the job burnout play a mediating role, and the abusive supervision through positively influence job burnout then put a negative impact on job performance. The conclusions of this paper are beneficial supplement to the research of abusive supervision, job burnout and job performance and their relationships, and also have a certain theoretical and practical significance.