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Linking abusive supervision to engagement and burnout: An application of the differentiated job demands-resource model

Posted on:2014-07-05Degree:Ph.DType:Dissertation
University:Northern Illinois UniversityCandidate:Scheuer, Melinda LFull Text:PDF
GTID:1459390005995395Subject:Psychology
Abstract/Summary:
The present research extends the differentiated job demands-resource (JD-R) model through integrating the main propositions of the transactional theory of stress to examine how cognitive appraisal processes and a personal resource (i.e. core self-evaluations) link abusive supervision to engagement and burnout. Two studies were conducted using participants obtained through Mechanical Turk (MTurk). Study 1, using a sample of 243 participants, developed and validated the 22-item abusive supervision demand appraisal measure (ASDAM) which was determined to be a useful means to measure how employees appraise abusive supervision as a challenge and/or hindrance demand. Using a sample of 273 participants, Study 2 found that demand appraisals and coping behavior are important mediators for the relationship between abusive supervision and well-being. Empirical evidence indicates that abusive supervision can be appraised simultaneously as a challenge and hindrance demand that, in turn, have differential relationships with engagement and exhaustion. Results also suggest that the effectiveness of the coping strategy (i.e. planful problem-solving vs. escape-avoidance) used to manage abusive supervision have strong implications for well-being. Finally, core self-evaluations were not found to alter how abusive supervision was appraised or the relationship between the outcome of the demand appraisals and coping strategy. Practical implications of the findings are discussed.
Keywords/Search Tags:Demand, Abusive supervision, Engagement
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