Research On Huaye Mall Human Resources Development Trategy Based On Employee Satisfaction Survey

After the baptism of the 2008 world economic crisis, China’s economic growth is slowing down, a large number of development issues facing our country is exposed to the water, with the increase of China’s labor wage costs of a large number of leading enterprises forced transformation and network in China extremely rapid development, the emergence of a large number of electronic shop is the retail business started against the ultra-large mall and driven a bankruptcy.Since the real situation of oppression, forcing a large number of shopping malls and commercial supermarket turning a planned, strategic planning and development model from the original permissive growth model, has a line with their own development, to promote more and faster development of enterprises strategy has become the top priority of management work.After their own environment and resources owned enterprise specific analysis, by improving the quality of services to attract customers, to provide customers with customized services to enhance the company’s profit margins, it seems to have become a major shopping malls and business super best choice.Want to achieve service-oriented development strategy, existing enterprise employees need to improve the degree of attention, mainly in the service industry, the problem the first time to grasp who is in the front line staff, the solutions are in the hands of front-line staff, but the front-line staff turnover, especially the service sector turnover has been high.So by reducing the employee turnover rate for employees of enterprises to improve the quality of service requirements for the work. Through good service, and thus to serve to attract consumers, when the economy is in the consumer’s premise fast-food consumption concept continues to maintain business customer loyalty, such a series of innovative ways and means in the service sector. Achieve corporate strategic development goals, allowing companies to complete the traditional bureaucratic and highly centralized organization to have a high power distance transform modern service organization rapid response and a low power distance.By analyzing various environmental mall industry in China, the dismantling of strategic planning, industry mall to employee satisfaction as a starting point; through the mall inside the existing employee job satisfaction analysis to identify existing human resources, industry mall lack of planning, and through China industry Mall SHRM split, each module through improved human resources management focus and content of the work, to improve employee satisfaction and reduce employee turnover purposes.